Buyers of the PS4 and Xbox One versions of “Cyberpunk 2077” do not always receive a refund. Corresponding user reports confirmed CD project manager Adam Kiciński in an investor meeting. CD Projekt had previously written on Twitter that anyone who was dissatisfied with the game could claim their money back.

Previously, CD Projekt had criticized the technical State of “Cyberpunk 2077” responded with a Twitter post suggesting a refund to disgruntled buyers: “If you are not satisfied with the game and do not play If you want to wait for updates, you can opt for a refund, “wrote the Polish development studio in the Twitter post.

Because Sony and Microsoft do not allow such refunds without further ado, the post implied that CD Projekt had Made a special agreement with the console manufacturers. But that is not the case, said Kiciński in an investor meeting. “Our approach here with Microosft and Sony is no different than with all other titles that are sold in their shops.”

Refunds as a game of chance In practice this means: Some players have problems getting their money back for “Cyberpunk 2077” on PS4 and Xbox One. On Reddit there are numerous reports from users who were successful with their request – others did not get their money back. Many feel deceived by CD Projekt.

As CD Projekt has now announced, the return of “Cyberpunk 2077 “the usual provisions of the respective platform operator. Sony no longer allows refunds if a game has already been downloaded. Microsoft gives users a two-week period during which a game can generally be reimbursed – but only under certain circumstances. In practice, both Sony and Microsoft seem to be accommodating in many cases with “Cyberpunk 720”. However, a fixed special regulation cannot be identified.

“Cyberpunk 2077” in 100 seconds

The “Cyberpunk 2077” version for PS4 and Xbox One has numerous technical defects. In addition to bugs and glitches, the performance on the seven-year-old consoles is poor: although the dynamic resolution often falls to low 720 p, the frame rate drops 15 FPS or less. CD Projekt has announced several patches for the coming months that should bring improvements.

(dahe)