Verizon confirms there are problems with phone calls in Southern California

Source: The Verge added 27th Apr 2021

  • verizon-confirms-there-are-problems-with-phone-calls-in-southern-california

Many Verizon customers in Southern California are reporting difficulties making calls on Tuesday afternoon, and the company has confirmed on Twitter that there is a “wireless network issue” in the area right now.

In response to one person on Twitter, Verizon’s support account apologized for the problems and said that “our technicians are aware of this issue and are working to resolve it quickly.” In the interim, the account recommended using Wi-Fi “if possible.”

We do apologize, Verizon is currently experiencing a wireless network issue in your area. Our technicians are aware of this issue and are working to resolve it quickly. It is best to use Wi-Fi if possible. Please also enable Data Roaming. *AOR

— Verizon Wireless CS (@VZWSupport) April 27, 2021

I’ve found many examples of people reporting problems making phone calls in Southern California, but it’s not clear exactly how far the outage extends or exactly which areas might be affected. Downdetector’s map of user reports strongly indicates that the outage is affecting Los Angeles, San Diego, and the surrounding areas. As of 4:39PM ET, Downdetector counted more than 8,000 reports of problems with Verizon.

Downdetector’s map of reported issues.
Image: Downdetector

Verizon has not responded to a request for comment from The Verge.

Read the full article at The Verge

brands: Area  Best  Cs  It  One  Verizon  
media: 'The Verge'  
keywords: Phone  

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