After confirmation of the data theft suffered by ho.mobile, the competing telephone operators are also working to defend the users involved. The first is WindTre , which has posted a notice on the official website stating that it is blocking offers with portability from the MVNO of Vei. Specifically, the WindTre GO offers 50 Fire, GO 100 Fire Easy Pay and Smart Pack & GO Star + can only be activated by Iliad and Kena Mobile users, and no longer by ho.mobile customers.

The reason is explained by WindTre: “First of all it is right that you know that your operator has provided the possibility to change SIM cards for free to all customers, impacted or not by data theft” , reads the pop-up appeared on the official website. “In order to counter possible fraudulent uses by unauthorized persons, you we inform you that from this moment and until further notice the GO offers dedicated to ho customers are suspended for subscription “ .

The news of the data theft of some of the ho.mobile users was initially unofficially anticipated to the end of December 2020, with the confirmation of the virtual operator who arrived after a few days. The hackers came into possession of the personal data of an unspecified number of ho.mobile users, but the bank details and payment methods owned by the operator were not compromised in any way.

In this context, one of the most obvious risks for ho.mobile customers involved in the attack is that relating to the “Swap SIM”, even if the change of the phone card in the absence of its holder can only take place in a shop that would agree to commit an offense. In any case, ho.mobile has prepared a maneuver to counter the execution of the crime, offering users the possibility to change their SIM in the shop, totally free for the customer.

We have explored the whole story in the article that we propose below: ho.mobile: here is all you need to do if you have a SIM with the operator.