HBO Max has updated its Apple TV app as it attempts to fix the myriad issues that have been plaguing the software since last week. The update fixes significant problems with basic features like fast-forwarding and rewinding, which had been introduced after the software switched away from using the native tvOS video player. The software update brings the native player back.
“We just released an update to our Apple TV app, restoring the native tvOS video playback experience you know and love, with more improvements to come,” HBO Max said in a tweet. “Ensuring HBO Max viewers have a quality experience is our top priority and we missed the mark here.”
We just released an update to our Apple TV app, restoring the native tvOS video playback experience you know and love, with more improvements to come. Ensuring HBO Max viewers have a quality experience is our top priority and we missed the mark here. Thank you for your patience.
— HBOMaxHelp (@HBOMaxHelp) June 9, 2021
Although the worst of the issues appear to have been fixed, users on the HBOMax subreddit are reporting that some bugs remain after the new update. One user reports that they’re finding their subtitles keep reverting back to Spanish, for example. Thankfully, as another user has pointed out, the new update makes it easier to switch subtitles back, a process which the previous update had made significantly more difficult.
Questions remain about how such broken software was able to be released to users in the first place. Responding to a tweet from The Verge’s editor in chief Nilay Panel, HBO Max’s EVP and general manager Andy Forssell admitted that this was “the zillion dollar question” and that the company would be investigating the issue.
If you’ve attempted to stream something on HBO Max from an Apple TV sometime during the last several days, you may have noticed that its player controls are unusable. It’s not just you.
Ongoing issues seem to be related to an app update that supposedly addressed “a few bugs lurking around” on June 5th. Since that update released, users have reported that basic playback functionality — such as fast-forwarding, rewinding, and pausing — is borked completely when you try to use the service on an Apple TV box.
How an update this riddled with bugs rolled out to consumers remains unclear. Unfortunately, it’s also unclear when exactly they’re going to be fixed.
There’s legitimately no way to pause, rewind or fast forward on the HBO Max app no matter if you use the apple remote or the remote mobile app. Idk how anyone is watching anything on there
— Taylor Lorenz (@TaylorLorenz) June 7, 2021
Asked for comment on Tuesday, a spokesperson told The Verge that the company was working to fix the issue “as quickly as possible.”
When The Verge’s editor in chief Nilay Patel tweeted about the issue, HBO Max’s EVP and general manager Andy Forssell replied that the company was undertaking “one whale of an effort to address this with app updates as soon as humanly possible.”
“You’ll hear no excuses from us,” Forssell added, “fixes coming.”
But when asked by Patel how it was possible that the update shipped to users with broken playback controls, the HBO Max head said that was “the zillion dollar question.”
@reckless That’s the zillion dollar question. First priority is to deliver for users in addressing the issues, but in parallel we will also dive deep into that question. More to come.
— Andy Forssell (@aforssell) June 7, 2021
On Twitter, the HBO Max help account is replying directly to frustrated users. “We’re aware that our recent #HBOMax app update for @AppleTV led to a number of issues for our viewers,” the account said in one tweet. “Our team is working quickly to restore the experience you’re used to. We appreciate your patience and will provide updates as they become available.”
Separately, on Friday, The Verge contacted the service about reported issues affecting the new Siri Remote’s scrubbing feature — though that issue was not limited to just HBO Max. At the time, a spokesperson said that it was aware of player control issues as well as “a few isolated reports” of HDR playback problems. But the spokesperson also added that the company did not believe the HDR issues were related to an update, as the most recent update at the time did not include changes to the video player itself.
Given the problems with the app right now, if you were hoping to stream the Mare of Easttown finale on your Apple TV box without issue, you may want to hold off.
Today, let’s talk about one of Apple’s many announcements this week at its Worldwide Developer Conference, which some see as a possible threat to the rise of journalism distributed by email. If that sounds self-indulgent, given that it’s coming from a journalist who distributes his work via email, I apologize. But it touches on so many of the subjects of interest to us here — a tech giant’s ability to reshape markets to its liking; how journalism will navigate the platform era; what we mean when we talk about privacy — that I hope I can pique your interest at least a little.
I.
Start with the announcement. On Monday at WWDC, Apple announced Mail Privacy Protection, which will limit the amount of data that people who send you emails can collect about you. Here’s how the company describes it:
In the Mail app, Mail Privacy Protection stops senders from using invisible pixels to collect information about the user. The new feature helps users prevent senders from knowing when they open an email, and masks their IP address so it can’t be linked to other online activity or used to determine their location.
When you eventually update your iPhone to iOS 15 this fall, you’ll see a screen at launch that invites you to opt in.
Let’s assume most Apple Mail users opt in. How necessary is this data to building email-based businesses? Over the past day I’ve read and heard lots of disagreement.
Some quick background for the non-email obsessives. Long ago, email marketers began including invisible pixels in the emails they send you; when you open their messages, those pixels load, telling the sender that you read their message, and might also infer your location from your IP address.
Collectively, the percentage of people that actually open emails is known as the open rate, and it’s one of the most important metrics that senders measure to gauge the effectiveness of what they’re doing. It gives you a sense of how engaged your audience is, and how that engagement is changing over time.
At the same time, there is a fairly long tradition of people finding this creepy. The email startup Superhuman had to apologize in 2019 after a viral blog post explained how the company tracked when, where, and how often people opened emails sent through its service. The Markup, a nonprofit newsroom that often focuses on issues of data privacy, turned down eight potential email providers before finding one that would agree to turn off tracking capabilities.
Last year, when Basecamp launched the email service Hey, it made the blocking of tracking pixels a marquee feature. In a blog post today, Basecamp cofounder David Heinemeier Hansson — no fan of Apple in general! — declared victory against tracking pixels. He wrote:
Given Apple’s monopoly advantage with their preinstalled Mail app, we don’t need much of an uptake from what they’re calling Mail Privacy Protection to break the dam on spy pixels. You can’t really say anything authoritatively about open rates if 5-10-30-50% of your recipients are protected against snooping, as you won’t know whether that’s why your spy pixel isn’t tripping, or it’s because they’re just not opening your email.
There’s also simply no way users are going to willingly accept the premise of spy pixels if Apple presents the privacy dangers as clearly and as honestly as we’ve done in HEY. Apple already showed that with their drive to block unique ad identifiers for cross-app tracking in iOS 14.5: 96% of users in the US have declined to let apps track them like that! And email spy pixels are far worse and much creepier.
II.
Let’s stipulate a few things up front. One, most people still don’t know that these spy pixels exist. Two, if they did, most people probably wouldn’t allow them if given the choice. Three, the majority of these spy pixels are used for marketing purposes — efforts to target you better for e-commerce. I do not think it is at all irrational to look at the state of affairs the way Apple did, and say to hell with it.
At the same time, email-based publishing has been of the few bright spots for journalism in recent years. (Certainly it has been a bright spot for me!) Media companies from Facebook to Twitter to the New York Times are now investing heavily in newsletter strategies; new email-based publishers are popping up seemingly every week. Much of this has come in the wake of the success of Substack, which I use to publish Platformer (see disclosure).
And so it’s no surprise that some observers look at Mail Privacy Protection and see a threat. “This is another sign that Apple’s war against targeted advertising isn’t just about screwing Facebook,” Joshua Benton wrote in Nieman Lab. “They’re also coming for your Substack.”
Benton brings some powerful numbers to buttress his worries: “The most recent market-share numbers from Litmus, for May 2021, 93.5% of all email opens on phones come in Apple Mail on iPhones or iPads,” he writes. “On desktop, Apple Mail on Mac is responsible for 58.4% of all email opens.”
It seems clear that Apple’s move to cut off granular customer data from email senders will affect the email economy. But after conversations with newsletter writers and media executives today, I’m not sure that people doing email-based journalism have all that much to worry about from the shift.
“The advertising industry has addicted itself to tracking, prioritizing bottom of the funnel metrics at the expense of great content and creative. It’s tragic,” said Alex Kantrowitz, author of the free, ad-supported newsletter Big Technology. (He previously covered the industry for Ad Age.) “And it’s why people hate advertising and ad companies.”
Kantrowitz told me that his ad inventory was sold out for the first half of the year, thanks to a premium audience he identified not by pixel-based tracking but by a good old-fashioned reader survey. (The Markup, too, has used reader surveys to build a picture of its user base.)
“Pixel blocking makes placements like this more valuable and gives quality email newsletters a leg up on the junk clogging most people’s inboxes,” Kantrowitz said.
For ad-based newsletters, then, Mail Privacy Protection is likely to spur publishers to find other ways to understand their audiences. But what about paid newsletters, like the one this column is syndicated from?
Apple’s move may affect reader-supported newsletters even less, publishing industry executives told me today. Writers can triangulate reader engagement by plenty of metrics that are still available to them, including the views their stories get on the web, the overall growth of their mailing list, and — most meaningful of all — the growth of their revenue.
The media business changes so quickly that I don’t find it at all irrational to read about a move like the one Apple made this week and assume it will be bad for journalism. But in this case, it mostly strikes me as a false alarm. There are any number of changes that major email providers including Apple, Google, and Microsoft could make that would make life more difficult for newsletter-based businesses. In the end, though, I don’t think blocking spy pixels is one of them.
III.
All that said, I can’t end without pointing out the ways in which Apple itself benefits from cracking down on email data collection. The first one is obvious: it further burnishes the company’s privacy credentials, part of an ongoing and incredibly successful public-relations campaign to build user trust during a time of collapsing faith in institutions.
Taken together, the numerous iOS 15 features focused on user privacy combine to place more pressure on the digital ad ecosystem. Perhaps most notably, “Private Relay” — available to paying subscribers of Apple’s iCloud+ service — will encrypt all traffic leaving a user’s device, making them harder for advertisers to track.
One of my more cynical friends views all this as a way to funnel more businesses to building apps, offering in-app purchases, and promoting them with Apple’s advertising products. Marketing emails not working as well as they used to? Sounds like it’s time to buy some keywords in the App Store!
And what of creators who want to move away from the ad model? Apple will be there, ready and waiting to take a 30 percent cut of Twitter Super Follows, paid podcasts, and ticketed Facebook events.
It’s sometimes said that Amazon’s ultimate goal is to take a cut of all economic activity. Looking at Apple’s privacy moves this week, I’m mostly willing to take them at face value — as a necessary counter-balance to the inexorable rise of tracking technologies around the web. But it also seems clear that the value to Apple goes far beyond customer satisfaction — and as its revenues from ads and in-app purchases grow, we’d do well to keep an eye on how its policies are gradually reshaping the economy.
This column was co-published with Platformer, a daily newsletter about Big Tech and democracy.
Google TV, which offers one of the cleanest streaming experiences to cord-cutters, just vastly improved its live TV options — which is to say, users actually have options now. While the “Live” tab was previously limited to Google’s own pricey live TV streaming service, YouTube TV, the company has introduced a cheaper alternative with a Sling TV integration.
The companies confirmed to The Verge that the added support for Sling TV marks the first non-Google live TV integration for the platform, and that’s significant. While quite good, YouTube TV costs $65 per month before any additional add-ons or entertainment subscriptions like Starz or HBO Max offered through the service. Sling TV, meanwhile, starts at $35 per month for either of its two base plans: Orange for sports and family content or Blue for news and entertainment.
Now, that’s not to say that Sling TV, Hulu with Live TV, or Fubo TV users couldn’t access their live TV services on the platform — you absolutely can by simply navigating to your designated live and linear app. But Google has a special Live tab up on the top that makes navigation a breeze, and this tab was previously only available to subscribers of its YouTube TV service.
Now, however, anyone who wants their live TV baked directly into their Google TV experience has another, more affordable option. While Sling TV’s plans offer around half the channels that YouTube TV does — around 30 to 45 versus YouTube TV’s more than 85 channels — the service also offers dirt cheap package add-ons starting around $6 for decent customization.
Google TV is currently available on Sony’s 2021 Bravia XR TVs and Google’s latest Chromecast device, with the platform soon to launch on TCL TVs. To enable the feature within the Google TV experience, link your Sling TV plan to your Google account in the Google Home app. After Sling TV’s been linked through Google Home, a Live tab should appear up top in the Google TV navigation bar.
We all spend a lot of time on our phones, and it’s possible — just possible — that some of us spend too much time. In 2018, we ran an article explaining how to use what was then Apple’s brand-new Screen Time feature, which was built in order to help people keep their on-screen time in some sort of sane proportion.
At the time (which was when iOS 12 came out), you could use Screen Time to check how much time you spent on your phone, use an App Limits feature to limit your (or your kids’) daily time spent on various apps or types of apps, or use its Downtime feature to cut off access to all (except a few) apps.
Since then, and especially since iOS 13 came out, Screen Time has been expanded, making it easier to lock down apps and / or limit your screentime. (There have been no additional features announced so far for the upcoming iOS 15, but we’ll add them here if there are.)
To begin using Screen Time, go to “Settings” > “Screen Time.” Here are some of the things you can do.
Daily Average
At the top of the Screen Time app, you can see an accounting of your activity over the course of the day. Click on “See All Activity” to see a breakdown of which specific apps you used and how long you used them.
Downtime
Downtime lets you set periods when you want to force yourself to give your eyes a rest and avoid staring at the screen. It does this by locking down the apps with which you are most likely to spend time. These lockdowns are not absolute — as you’ll see later, you can cancel Downtime when you need to.
Begin by choosing when you want to start your time away from your phone.
Tap on “Downtime” and toggle it on.
Select the days (it can be every day or just on specific days) and times that you want to avoid getting swallowed by your favorite iPhone apps. During those times, only specified apps that you pre-selected (along with phone calls) will be allowed through. For example, you can disable Facebook and Twitter during working hours, but keep the Messages app going for texts. (We’ll go over how to choose which apps to disable in a moment.)
You’ll get a warning before Downtime kicks in. If you need to keep working on an app, don’t worry — you’ll be given the chance to ask for one more minute, to be reminded in another 15 minutes, or to ignore the limit for today.
Keep in mind that Downtime, and the other Screen Time features, can be applied to all your devices that use iCloud. So if you set it on your iPhone, for example, it can apply to your Mac or iPad as well. To share your settings across your devices, go to the Screen Time main screen and toggle “Share Across Devices” on.
Now that you’ve chosen when you want some downtime, you’ll probably want to select which apps should be allowed to remain active.
Back in the Screen Time main screen, select “Always Allowed.” Here you can choose which apps you will still have access to during downtime.
You’ll see two sets of apps: Allowed Apps and Choose Apps.
To select an app you’ll always want access to, even during downtime, tap on the app’s name in Choose Apps and it will appear in the Allowed Apps list.
If you want to disallow any of the Allowed Apps, tap on the minus sign next to the app, and then on “Remove.”
There are more ways to personalize Downtime. Let’s say you want to get alerted about text messages from specific people — you’re planning to concentrate on a project and don’t want to hear from any of your friends, but you still want to get texts from family members. You can do that.
On the same “Always Allowed” page, tap on “Contacts” at the top of the page.
Under “Allowed Communication,” select “Specific Contacts” and choose which contacts you want to allow through, even during downtime.
Note that the “Allowed Communication” page is also accessible from the main Screen Time page.
App Limits
Another way to keep your app use in check is to limit the amount of time you use an app (rather than setting what time of day you can use it). For example, if Twitter tends to be your personal black hole, you can decide not to spend more than, say, two hours on Twitter each day.
To set your app limits:
In the Screen Time screen, select “App Limits” > “Add Limit.” Toggle “App Limits” on and tap on “Add Limit.”
You’ll see a list of categories, such as “Social,” “Games,” and “Entertainment.” Tap on a specific category, and it will open up to show a list of all your apps that are in that category.
Select the apps that you want to limit — or select an entire category to choose all the apps in that category.
Tap on “Next” in the upper right corner.
Select the maximum amount of time you can use the app(s) on a daily basis. When you reach your limit, you’ll be interrupted by a screen that lets you either apply the limit (just tap on the “OK” button), or shrug and select “Ignore Limit.”
If you choose the latter, you can get one more minute, ask to be reminded in 15 minutes, or decide to ignore the limit for today.
Note: if for any reason you don’t want to use an app at all, except for on rare occasions, you can set the Screen Time to 23 hours and 59 minutes. The app will then be out of reach unless you go back into “Settings” > “Screen Time” > “App Limits” and disable the limit.
Screen Time Passcode
If you want to keep certain apps out of the reach of your kids — or your roommate — then you can create a passcode that will be needed to make any changes to Screen Time. The passcode is also useful if you feel you need an extra barrier before you undo one of your limitations.
Go to Screen Time and tap on “Use Screen Time Passcode.”
Set a four-digit passcode, and then reenter it when asked.
Enter your Apple ID and password so that you can use it if you’ve forgotten your passcode.
And that’s it. If you want to change or delete your passcode, go back to Screen Time and select “Change Screen Time Passcode.”
Content & Privacy Restrictions
The last selection in Screen Time isn’t as much concerned with when you use your iPhone as with what you see or hear on it. Select “Content & Privacy Restrictions” if you want to allow or restrict explicit content, keep TV shows or movies to certain ratings, set an age limit for apps, limit which websites are allowed, and set a number of different limits on games (such as multiplayer games, connecting with friends, or private messaging).
Most of this is geared toward parents who want to oversee what their kids see and hear online, but if you’d rather avoid accidentally crashing into any “adult” websites, it could be useful. There are also a number of privacy features, such as stopping Apple advertising, or not allowing apps to change the settings of your microphone, Bluetooth sharing, and other features.
You won’t find many true wireless earbuds that come close to matching the all-round brilliance of the Sony WF-1000XM4
For
Clear, detailed bass performance
Wonderful sense of musicality
Comfortable
Class-leading battery life
Against
Missing Sony’s Multipoint feature
Lacking ear tip choices
No aptX HD
How do you improve on arguably the best all-round true wireless earbuds on the market? Sony has gone back to the drawing board and designed a brand new pair that look nothing like their predecessors – and the result is the WF-1000XM4. Is it a brave move? Definitely. Crazy? Quite possibly.
Sony’s WF-1000X range of wireless earbuds has been a dominant force in this category over the last few years, and the last pair to emerge from its stable, the WF-1000XM3, are two-time What Hi-Fi? Award-winners.
But instead of making the odd refinement here and there, Sony’s engineers have gone to town on the WF-1000XM4 with an all-new design, a new charging case and a new audio processor. They have even found time to develop a new eartip material, which here is appearing on a pair of Sony earbuds for the first time. What could possibly go wrong?
Luckily for Sony, very little does. In fact, the WF-1000XM4 are one of the most feature-packed, user-friendly and sonically gifted pair of wireless earbuds we’ve tested.
Pricing
Unsurprisingly, the Sonys sit at the premium end of the market, coming in at £250 ($280, AU$500). That places them right in the firing line of other five-star rivals such as the Sennheiser Momentum True Wireless 2 (£279, $299, AU$499), Bose QuietComfort Earbuds (£249, $280, AU$399) and, of course, the Apple AirPods Pro, which at the time of writing range in price between £199 ($199, AU$300) and £249 ($249, AU$329).
Build
Your initial contact with the WF-1000XM4 is a surprising one. Sony has ditched the usual glossy box for recycled packaging made from a special blend of paper. This makes for a more compact box (34 per cent smaller than the WF-1000XM3’s), and one that’s plastic-free. That’s great news for the environment, though it doesn’t really give off the vibe that you’ve just bought a pair of premium noise-cancelling headphones.
Sony WF-1000XM4 tech specs
Bluetooth version 5.2
Noise-cancelling Yes
Battery life 8 hours (BT + ANC), 24 hours (total)
Voice control Google Assistant, Amazon Alexa
Finishes x2
Weight 7.3g (x2)
Once you’ve liberated the WF-1000XM4 from their packaging, you’re greeted by a small, black charging case. It’s smaller than the case that comes with the Bose Quiet Comfort Earbuds, and positively tiny (40 per cent smaller) compared with the charging case that comes with their predecessors.
The case charges via USB-C and also introduces wireless charging to the WF-1000X range for the first time – all you need is a compatible Qi charging pad. You can even battery share with compatible smartphones and piggyback off their power supply, too.
You shouldn’t have to worry too much about the battery life. Sony’s new buds might come with a smaller case, but the XM4’s battery life is actually up compared with the XM3. You now get eight hours of play from the earbuds with noise-cancelling and Bluetooth turned on, and Sony claims the case can supply a further 16 hours of charge. That places their battery life from a single charge above all major rivals. The AirPods Pro can only manage five hours, the Sennheiser Momentum True Wireless seven hours and the Bose QuietComfort Earbuds six hours. Turn off noise-cancelling and the Sony’s life is extended to 12 hours from a single charge and 24 hours with the case. A five-minute quick charge is good for one hour of playtime, too.
You can see the life remaining in both the buds and the case through Sony’s Headphones Connect app, which will also give you a reminder when the case drops below 30 per cent charge.
As with all wireless earbuds, battery life can vary due to a number of different factors, such as the quality of files you’re listening to, how hard the internal processor is working, and the volume you’re listening at. During our testing, we found the battery life consistently good enough to get us through a day of mixed use.
Comfort
Flip open the magnetic case and you’ll see the all-new earbud design of the WF-1000XM4. Based on a combination of customer feedback about the XM3 and research about the human ear, Sony has settled on a rounder body that sits more inside the ear opening.
The matte finish on each earbud gives the headphones a premium feel, while the small accents around the microphone and sensor holes add a tiny splash of colour. Speaking of colour, the XM4 come in a choice of black or silver.
If you want your XM4 to double as sports or running headphones you’ll be pleased to know they boast an IPX4 rating, making them resistant to “splashing from any angle” – a big improvement on the old model.
Besides the new-look earpieces, the XM4 also have brand new eartips. Made from polyurethane, which feels like a cross between silicone and foam, Sony claims they help secure a tighter, more stable fit. The thousands of tiny bubbles in the tips are also supposed to help reduce and dissipate noise.
The only downside here is that you only get a single set of small, medium and large-sized tips to choose from. Sony says you will get years of use out of one pair, and naturally extra tips should be available to purchase if you need them.
We don’t have any major problems sliding the earbuds in and twisting them into place. If you are struggling for a seal, you can pinch the tips and slide them into your ear canal, until they expand. We find they sit snugly in your ear opening, but they are comfortable over longer listening sessions.
To make sure you have the perfect fit, Sony has introduced a new air-tightness test, accessible through its Headphones Connect app. The app fires out a test tone and reports back on whether or not you need to make any adjustments. It’s worth trying out, especially if you feel the sound is lacking bass or there is outside noise leaking in.
In fact, we’d recommend installing the Headphones Connect app when you first connect the XM4. It gives you direct access to all the key features and functions of the earbuds so you can choose which ones to enable and disable. It also helps you get set up for listening to music in Sony’s 360 Reality Audio format from compatible streaming services such as Tidal and Deezer.
Features
The circular outer surface of each earpiece is a touchpad and, by using the Headphones Connect app, you can customise the functionality of each one. They can control volume and playback or switch between noise-cancelling and ambient sound modes through the usual combination of taps, presses and long holds – and the headphones are quick to respond to these actions. Switching between sound modes, changing volume and activating and deactivating features such as Quick Attention (which drops the volume of what you’re listening to, so you can have a quick conversation without having to remove the earbuds from your ears) happen with minimal fuss.
The Sony WF-1000XM4 borrow the Speak-to-Chat function that debuted in the WH-1000XM4 wireless headphones. This feature allows you to talk to someone while the earbuds are still in place and is triggered when you start talking. It works well, although as is the case with the over-ears, it’s only triggered a second or so after you start talking.
This slight delay can be frustrating, as can the tendency for the feature to be triggered by a cough or an impromptu karaoke session while sat at your desk. You can reduce the sensitivity of the feature, or you can turn it off completely and either use Quick Attention or remove an earbud completely (which pauses playback automatically).
On the inside of the XM4 is plenty of new technology. The earbuds feature an improved DAC and analogue amplifier and are powered by a new Integrated Processor V1. Sony claims it provides a clearer sound and even better noise-cancelling than their predecessor. The new model also gets Sony’s DSEE Extreme audio processor with Edge-AI, which we have already experienced in the WH-1000XM4 over-ear headphones, and is designed to upscale low-bitrate music files to near hi-res quality.
The 6mm driver used inside the XM4 is similar in size to the one used in the previous model, but it’s made from a new material and features a bigger magnet, which Sony claims helps improve sound quality and noise-cancelling, especially with certain low frequencies.
There’s no aptX HD support onboard, but the XM4 support Sony’s LDAC file format, which, streamed over Bluetooth from a compatible source, allows hi-res audio files up to 24-bit/96kHz to be transmitted at data rates of up to 990kbps.
Sony has also aimed to deliver clearer call quality with new features, including beam-forming and the use of a bone conduction sensor that stops the mics from picking up distracting ambient sounds while you’re talking. There’s even an automatic wind noise reduction mode which attempts to cut out swirls of noise passing through the headset and into your ears.
All of this works with Sony’s Precise Voice Pickup technology, originally introduced in the WH-1000XM4. The net effect is an impressive call quality for a pair of wireless earbuds. The technologies all combine to do a solid job of dampening down outside noise and interference, especially for the person on the other end of the line.
The general level of noise-cancelling is excellent, especially for a pair of wireless earbuds. Not everyone likes that ‘vacuum’ feeling you get when it’s turned on, but it’s extremely effective through the Sonys and you’ll struggle to find better noise cancellation at this level.
Android users will be pleased to hear the Sonys are compatible with Fast Pair so you can get up and running with minimal fuss. You receive a battery notification pop-up on your smartphone when they power up and you can even track their location down using the Google Find My Device app.
Unfortunately, iOS users don’t get any such pairing perks, but all you need to do to start pairing is open the case and take the headphones out. It’s a shame Sony hasn’t carried across the ‘Multipoint’ feature enabled on the WH-1000XM4 over-ears. This allows you to connect the headphones to two different Bluetooth devices simultaneously, which can come in handy if you’re working on a laptop but still want to be connected to your phone. Here’s hoping it can be added at a later date.
In terms of stability, we use an Apple iPhone 12 and Macbook for the bulk of our testing and find the connection to be rock solid with no dropouts, even in more built-up areas.
Sound
Before we get to the WF-1000XM4’s immense musicality and expressive dynamics, we should note the way the headphones handle bass. The quality of bass and the clarity of low frequencies is stunning. There’s such a fantastic level of detail on display that it makes rival headphones, such as the Bose QuietComfort Earbuds, sound congested in comparison.
We’re keen to hear how the earbuds handle one of our favourite bass-heavy test tracks, Massive Attack’s Angel – and we’re blown away by the confidence with which the song is dispatched. Every element of that pulsing bassline is precisely deployed and dripping in texture. It’s the clarity around the notes that really grabs you – it allows the WF-1000XM4 to communicate intricacies in the bass notes that other headphones struggle to uncover.
But it’s not a sound that purely favours low frequencies. There’s clarity across the board and a sense of rhythmic precision that allows the Sony’s to switch pace effortlessly. They sound as at home keeping up with, and succeeding in not being tripped up by, Radiohead’s 15 Step as they are dispatching the slow, deliberate swagger of Nina Simone’s Feeling Good.
Simone’s effortless vocal oozes class and sophistication, with every nuance in her delivery laid bare for the listener. Combine the emotion in her voice with the impact of the piano, percussion and wind section and the Sony’s create a captivating sound you can’t help but be swept away by.
If you were wondering whether the WF-1000XM4 would be a step up from the WF-1000XM3, we can confirm that they are. The newer model sounds more informative and uncovers more subtle detail. Bass notes are better defined and the overall sound is better balanced. Even the much-admired Sennheiser Momentum True Wireless 2 struggle to match the Sonys for tonality and refinement.
You can hear that refinement and natural tone shine through as we listen to Ludovico Einaudi’s Experience. From the delicate, deliberate piano strokes at the start to the soaring strings at the song’s climax, the Sonys bring the individual personalities to life and mix them together like the ingredients of a fine cocktail.
Verdict
We’re quite taken by the Sony WF-1000XM4. Given all the design changes and new features in these wireless earbuds, it must have been a real challenge to get them right. But Sony has absolutely nailed it. The headphones deliver a satisfying user experience, class-leading battery life, some of the best noise-cancelling we’ve heard in this category, and absolutely stunning sound quality. Put simply, this is a new benchmark for premium true wireless earbuds.
Instagram chief Adam Mosseri shed some light on how the social network decides what you see in a new blog post published on Tuesday. The explanation seems to be meant at least in part to combat persistent rumors that Instagram intentionally hides or disfavors certain posts, which Instagram says isn’t exactly true.
The short answer to how Instagram works is that it’s complicated. Instagram uses “thousands” of signals to determine what you see in your feed, according to Mosseri, and there isn’t just one algorithm that decides what shows up for you. But the company is also committed to better explaining why content is taken down and how the service surfaces posts, he writes. One of the more surprising revelations: most Instagram followers won’t see your posts anyway because “most people look at less than half of their Feed.”
Tuesday’s blog is just the first of a series that “will shed more light on how Instagram’s technology works and how it impacts the experiences that people have across the app,” for example, so it seems we can expect more detailed breakdowns in the future.
In this first blog, Mosseri explained that Instagram uses “a variety of algorithms, classifiers, and processes, each with its own purpose” to determine what to show you. He then broke down the “signals” Instagram uses to surface something in your feed or in stories. Here are the “most important” signals, “roughly in order of importance:”
Information about the post. These are signals both about how popular a post is – think how many people have liked it – and more mundane information about the content itself, like when it was posted, how long it is if it’s a video, and what location, if any, was attached to it.
Information about the person who posted. This helps us get a sense for how interesting the person might be to you, and includes signals like how many times people have interacted with that person in the past few weeks.
Your activity. This helps us understand what you might be interested in and includes signals such as how many posts you’ve liked.
Your history of interacting with someone. This gives us a sense of how interested you are generally in seeing posts from a particular person. An example is whether or not you comment on each other’s posts.
Instagram will then predict how you might interact with a post, such as commenting or liking it. “The more likely you are to take an action, and the more heavily we weigh that action, the higher up you’ll see the post,” Mosseri said.
Mosseri also addressed how people accuse the service of silencing or “shadowbanning” users and said the company will do a better job of explaining why content is removed. “We’re developing better in-app notifications so people know in the moment why, for instance, their post was taken down, and exploring ways to let people know when what they post goes against our Recommendations Guidelines,” Mosseri said. Instagram will have “more to share soon” on those updates.
The blog post also details the signals the company uses to show you content in the Explore tab and on Reels (Instagram’s TikTok-like video service) — which, notably, primarily show you content from accounts you don’t follow.
Mosseri’s explanation hits as Instagram is kicking off its Creator Week event, designed to help creators build their brands on the platform.
(Pocket-lint) – There’s no beating around the bush, the Sony WF-1000XM4 true wireless in-ears are exceptional for their price. And, while there are one or two competitors that offer slightly better sound quality, they are usually more expensive and cannot match these for adaptive noise-cancelling (ANC) tech.
Sony has taken an already excellent pair of ANC headphones – the WF-1000XM3 ‘buds, in this case – and improved almost every aspect, resulting in a class-leading product. Sure, some will likely bemoan Sony’s lack of support for Qualcomm’s aptX, but the XF-1000XM4 are still among the best all-round in-ears we’ve had through the test labs. Here’s why.
Design and comfort
Bluetooth 5.2 to each ear
Four NC microphones
Bone conduction sensor
Custom Polyurethane eartips
The first thing that’ll strikes you when unboxing the headphones from Sony’s new totally biodegradable packaging is just how much smaller the charging case is from the previous generation. It is, according to Sony, 40 per cent smaller – and it notices.
To be fair, the last model has one of the biggest charging cases in the business – especially when compared to its near competitors – so the latest brings the XM4s into line. However, its lightness and pocket-sized girth are both very welcome.
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As is the Qi charging and the matte plastic finish. The latter makes it nice to hold in the hand and will disguise minor scratches, we expect. The former wireless charging feature will make it much easier to just plonk the case onto a mat, ready to pick it up again when you are about to leave the house.
The ‘buds themselves are smaller than before – 10 per cent, it is claimed – with a familiar bulbous design, matte finish, some neat design touches such as small gold elements (rose gold on the black version we tested).
There are two noise-cancelling mics on each ‘bud, one behind the (almost) Mod symbol on the front, another behind a little slot facing rearwards. Both are accented by gold.
Three different sized eartips are included in the box, which are made from soft polyurethane rather than the usual silicone. This allows for a more comfortable, secure fit that also aids noise isolation greatly.
You do have to fiddle around with each ‘bud a bit more than with most brands in order to get it into the right position in your ear, but the audio quality merits it. The Sony Headphones Connect app even helps each ‘bud analyse the shape of your ears for even better audio personalisation.
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We were pleased to note that after a decent period of use these ‘buds were just as comfortable as they were at the start. That’s not something we could comparatively say about their predecessors.
They also stay in better during exercise. We haven’t worn them on a full run yet, but have aggressively used an exercise bike and jogged on the spot a few times to make sure they don’t wobble much. They are also IPX4 certified, so are sweat- and water-resistant.
Setting up the WF-1000XM4 earphones is a doddle. They support both Android and Windows’ easy pairing modes, while our iPhone found them instantly in the Bluetooth list. The Sony Headphones Connect app also found them straight away.
It is here that you get to customise just about every nuance, including the ANC modes, touch controls, and sound equaliser (EQ). Sony provides many more options than a lot of rivals we’ve tried, so you can spend a while tweaking all the options to suit you best. However, the defaults are generally decent too, if you don’t want to get bogged down in minutiae.
The best Lightning headphones 2021 for your iPhone or iPad
By Dan Grabham
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The ‘buds themselves have touch options on each ear: noise cancelling/ambient sound controls on the left; play/pause on the right. Touch both at the same time for seven seconds and you can set them back into pairing mode.
These touch options can be changed in the app though, such as adding voice assistant activation or volume. Both Alexa and Google Assistant can be enabled by voice instead – with wake-word support – so you are probably best sticking to the original setup.
You will need to turn on Speak-to-Chat though, if you want to use it. This stops any playback as soon as you talk – handy for speaking to cabin crew on an aircraft, for example. And, you might want to adjust the Bluetooth connection too – if the priority on sound quality is causing too many dropouts.
DSSE Extreme is also available in the app on a slider. This is said to enhance standard audio – MP3/AAC – to a higher bitrate through artificial intelligence.
Sony’s tried and trusted ANCtech is on board too, of course, which is one of the last customisable options. Again, default will be perfect for most as it will assess the best sound mode based on your current location and circumstance – whether you are sitting, travelling, and so forth.
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We did find that we had to go into the app to force ANC on when we wanted to use it in the garden, for example, as it thought the ambience was tranquil enough – and we didn’t.
This generation of in-ears come with a new integrated V1 processor, which better handles ANC duties, you just have to make sure certain options are tuned to your own preferences first.
Sound performance and battery
Up to 24 hour battery life (8hr in buds, 16hrs in case)
Qi wireless charging
New integrated V1 processor
LDAN and Hi-Res Audio Wireless support
There are a number of reasons why the Sony WF-1000XM4 earbuds outperform their predecessors. A new 6mm driver with increased magnet volume, plus enhanced amplifier is one. A high compliance diaphragm is another. The latter is more flexible, so can reduce latency and therefore more accurately reproduce certain frequencies.
In short, these ‘buds sound great. We tested them mainly on an iPhone 12 Pro Max, which means we couldn’t feed them with lossless audio that way. However, we also ran a few lossless tracks over LDAC (which is Sony’s own high-res streaming codec – but nobody has any idea what the acronym means) on a supporting Android handset, so feel we got a good grip on their capabilities.
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The ‘buds are Hi-Res Audio Wireless capable and support LDAC themselves, although they do not come with support for Qualcomm aptX or any of its guises. As we’ve said above, that might irk some, but many handsets are LDAC-enabled these days and we’d imagine these will be used with lower bitrate tracks for the vast majority of the time anyway.
To that end, DSEE Extreme is provided. This is a newer version of Sony’s own AI-driven software. It essentially upscales lower quality audio to around CD quality – filling in the gaps as it imagines. It’s a bit like watching a Blu-ray on a decent 4K TV – it will look better, but don’t expect miracles.
Still, unless you are an audio purist, you will likely love the richness and grunt of these ‘buds. Even basic AAC versions of The Beatles’ She’s Leaving Home and Liam’s Gallagher’s Once exhibited great detail and staging, especially with DSEE Extreme activated. While the thumping bass hits in Elbow’s Dexter & Sinister grab you by the nethers.
That’s in either noise cancelling and ambient sound modes. Speaking of the former, the improvements made to the tech are quite impressive. ANC on in-ears has been somewhat hit-and-miss in the past, but the new implementation here is jaw-dropping at times.
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Considering how the world is right now, flying anywhere to test its prowess, even taking a train have been difficult, but we wore the ‘buds with ANC on while mowing the lawn as part of our tests. We didn’t hear the mower. At all. Some might think that dangerous, but it’s certainly staggering.
What’s more, the Bluetooth connection held up well. We’d like to find out how it would act when thousands of wireless technologies are all bouncing around and competing – on a packed London Tube concourse, say – but that’s not really feasible right now.
Battery life might be tested a little more then too. As it stands, Sony quotes eight hours for the ‘buds, a further 16 in the case, and that seems reasonable based on our experiences – if a little stingy compared to some competitors. We do love that addition of Qi wireless charging though – it makes life so much simpler.
Verdict
Sony has sure hit its stride now, first with the superb WH-1000XM4 over-ears, now followed-up by these exemplary WF-1000XM4 in-ears. There are so many new features in these true wireless earbuds that they’re even worth considering as an upgrade over the last generation – something that we rarely recommend.
Above all it’s the excellent audio performance and, in particular, active noise-cancelling (ANC) talents. Yes, we couldn’t really try them out in as many real-world settings we would usually wear ANC ‘buds in, but in homelife equivalent tests they hold up superbly.
So sony has done it again: it’s truly taken every tiny quibble anybody had with the XM3s, tweaking and improving along the way to make a class-leading pair of in-ears that will take some beating. The WF-1000XM4 are fairly pricey, of course, but we think worth every penny.
Also consider
Pocket-lint
Bose QuietComfort Earbuds
A very strong competitor in the active noise-cancelling game, offering similar sound isolation, comfort, and longevity for a very similar price. Talk about battle of the best!
Microsoft is getting ready to announce the biggest update to Windows since Windows 10’s debut in 2015, and even though the company hasn’t officially revealed anything about this update, all signs point to it offering a significantly different experience for PC users. In fact, the update is supposed to be so radical that it could lead to a new version number, Windows 11. Though Microsoft hasn’t confirmed the name change, it has strongly hinted at it, both in the artwork for its June 24th press event and the 11 am time.
What follows is everything we know so far about the update that will likely be called Windows 11.
When Will Windows 11 Be Announced?
Microsoft started teasing Windows 11 on June 2 with an invitation to a digital event called “What’s Next for Windows” scheduled for June 24 at 11am ET. The invitation featured a GIF showcasing a redesigned Windows logo that defies the laws of physics by casting just two shadows that, if you squint, look a bit like “11.”
Join us June 24th at 11 am ET for the #MicrosoftEvent to see what’s next. https://t.co/kSQYIDZSyi pic.twitter.com/Emb5GPHOf0June 2, 2021
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Why Do We Think It Will Be Called Windows 11?
Those shadows probably would have been enough to inspire speculation about Windows 11 on their own, but scheduling the event for 11am ET also helped. Many of Microsoft’s events are held later in the day — especially since the pandemic forced those events to be online-only — because the company is based on the West Coast. The working theory is that Microsoft wouldn’t have scheduled an event so early in the day without a good reason; synchronicity with the new version number would qualify.
As for why everyone thinks Microsoft is moving on from Windows 10 even though it was supposed to be “the last version of Windows”: Microsoft CEO Satya Nadella said at the Build 2021 developer conference in May that the company planned to “share one of the most significant updates to Windows of the past decade,” which he called “the next generation of Windows,” some time “soon” after the conference. So the speculation is supported by more than just a GIF and an event’s start time.
Nadella didn’t reveal many details about this Windows update at Build 2021, but that doesn’t necessarily mean Windows 11 is a black box. A number of reports, rumors, and ruminations based on the scrapped Windows 10X operating system have offered some clues as to what we might expect from the next generation of Windows, and by all accounts the changes will be significant enough to warrant that moniker.
Also, consider that changing the name of Windows is a great way to generate interest and even spur more PC sales. Everytime there is a new version of Windows, consumers want to buy computers with that OS pre-installed, even if upgrading is easy.
How Windows 11 Could Change the User Experience
Reports indicate that Microsoft has been planning many changes to the Windows 10 user experience for a while now. Windows Central reported in October 2020 that the company was looking to “update many top-level user interfaces such as the Start menu, Action Center, and even File Explorer, with consistent modern designs, better animations, and new features” via a project known internally as “Sun Valley.”
Sun Valley wasn’t supposed to replace the Fluent Design language Microsoft introduced at Build 2017 and expanded to iOS, Android, and the web in 2019, Windows Central said, but was instead meant to expand the design language to additional parts of Windows. This would likely result in a more cohesive user experience than the hodgepodge of design languages present in Windows 10.
User Interface Tweaks
Some of these small-but-notable design problems were pointed out by Microsoft program manager Yulia Klein in the public GitHub repository for WinUI in November 2020. Klein said that “XAML controls are inconsistent with how web and mobile apps are evolving” and that her proposed changes were “part of the work to refresh Xaml UI to align with other platforms while looking familiar on Windows.”
The proposal included changes to toggle switches, sliders, and rating controls used throughout Windows. These user interface elements are nearly ubiquitous; changes would likely have a greater-than-expected effect on the operating system’s design. Klein’s post also made it clear that Microsoft was indeed looking to update Windows’ design, lending credence to the Windows Central report from a month prior.
Microsoft’s plans to modernize the Windows user experience were all but confirmed by a job listing in January that said:
“On this team, you’ll work with our key platform, Surface, and OEM partners to orchestrate and deliver a sweeping visual rejuvenation of Windows experiences to signal to our customers that Windows is BACK and ensure that Windows is considered the best user OS experience for customers.”
Looking for Clues from Windows 10X
It wasn’t hard to connect the dots between Sun Valley and that job listing. As for what this “sweeping visual rejuvenation of Windows” might look like, well, those also came from Microsoft itself. The company planned to make several changes to the user experience for Windows 10X, the operating system meant for foldable devices that was repurposed to single-screen devices and eventually cancelled altogether.
Microsoft released a Windows 10X emulator for developers at Build 2020 that showcased a few user experience changes such as a redesigned app switcher, a new Start menu, and a Quick Settings menu for commonly used controls. Now that the changes originally meant for Windows 10X are reaching Windows proper instead, it would make sense for some of these elements to make their way to Windows 11.
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These user experience changes probably won’t be as stark as the jump from Windows 7 to Windows 8. It seems more like Microsoft is fully committing to the Fluent Design language it revealed four years ago, looking to improve the Windows experience on touchscreen devices, and making seemingly inconsequential changes that culminate in a familiar yet noticeably different way of using Windows.
How Windows 11 Could Change the Microsoft Store
Windows 11 might not just change the way the operating system looks—it could also change the way people find, purchase, and install software. That seems to be what Microsoft is hoping, at least, because the company is reportedly working to make the Microsoft Store more important to Windows users and developers alike.
An Appeal to Developers
Windows Central reported in April that Microsoft plans to make three developer-facing changes to its software distribution platform: allowing unpackaged Win32 apps into the Microsoft Store, letting developers host apps and updates themselves, and permitting the use of third-party commerce platforms. All three of those changes would make it easier for Windows developers to offer their products via the Microsoft Store in addition to (or instead of) other distribution options.
The company is also appealing directly to developers’ wallets. It announced at Build 2021 that it would only take a 12% cut of revenues from game sales via the Microsoft Store instead of the 30% cut it was taking before. That change isn’t groundbreaking — the Epic Games Store offers a similar arrangement—but it does make the Microsoft Store more competitive with platforms like Steam. It’s also less than the cut Microsoft takes for other apps sold via the Microsoft Store.
Microsoft currently takes a 15% cut of the revenues from many apps sold via its platform. It also takes a 30% cut from app and in-app purchases made via the “Microsoft Store for Business; Microsoft Store for Education; Microsoft Store on Windows 8 devices; or Microsoft Store on Windows Phone 8 devices” per the App Developer Agreement that was last updated in July 2020. Maybe the new rate for game sales hasn’t been added because similar changes are coming to other apps.
An Appeal to Consumers
The Microsoft Store is also expected to receive a visual overhaul similar to the rest of Windows 11, according to the Windows Central report, as well as updates meant to provide “a more stable download and install experience for large apps and games.” Both could improve the experience of finding software via Microsoft’s storefront. (Even if many Windows users are likely to continue installing apps via the web or competitive platforms simply because that’s what they’ve gotten used to doing.)
This is also a symbiotic relationship. Right now Microsoft has to figure out how to get developers to ship their apps via the Microsoft Store even though it’s not popular among consumers, which means it has to get consumers to download apps via the Microsoft Store even though many developers aren’t invested in the platform. A new version of Windows (aka Windows 11) provides the perfect opportunity for Microsoft to address both of those problems, without carrying the baggage associated with the store’s current iteration.
When Windows 11 Should Arrive
This might be the biggest question mark ahead of Microsoft’s event. The company usually releases major updates to Windows 10 twice a year, once in the spring and once in the fall, and the Windows 10 May 2021 Update’s release last month makes a September or October launch window for Windows 11 seem like a possibility.
It can be hard to predict operating system release dates, however. Microsoft announced Windows 10X in February 2020 with a planned fall 2020 release date, then announced in July 2020 that the operating system wouldn’t arrive until 2021, and then finally said in May that it was being shelved for the foreseeable future. Major updates to Windows 10 have also been delayed in the past, with the Windows 10 October 2018 Update only starting its automatic rollout in January 2019.
The safe bet would probably be for Windows 11 to arrive sometime between September and December. Microsoft will likely release preview builds before then, however, so those curious about the future of Windows should probably sign up for the Windows Insider Program if they’re comfortable using unstable software.
How to Find Out What Comes Next
Microsoft plans to reveal Windows 11 — or at least the update everyone has taken to calling Windows 11 — during the “What’s Next for Windows” virtual event on June 24 at 11am ET. The event will be live streamed via the Microsoft website and has been given the designated #MicrosoftEvent hashtag for use on social platforms.
Apple’s WWDC event always feels like roulette when it comes to whether or not the company will announce any new devices or big software updates. For the past few weeks, rumors have been swirling that Apple might announce new MacBooks or the follow-up to its successful M1 chip today, but that didn’t turn out to be the case. We did get news on the latest incarnation of MacOS, called Monterey, but the rest of today’s stream was mostly spent on new iOS and iPadOS features (many of which are already present in Android).
Monterey, the latest version of MacOS, was today’s biggest announcement outside of the mobile space, although it’s not shaping up to be as major of an update as last year’s Big Sur. It mostly focuses on bringing continuity across your MacBook and other Apple devices, including the ability to control an iMac, iPad and iPhone all with your MacBook’s keyboard and touchpad (or vice versa, presumably). It’ll also introduce new features that are coming to iOS and iPadOS to MacOS devices, but these are the most concrete details we know for now.
Apple did discuss that it’s going to be moving away from Automator and towards interspersing manual task shortcuts throughout the OS. Sort of like Windows Tiles, these shortcuts will let you open different apps from panels, but they’ll also take the form of buttons that show up in other programs and let you easily perform certain tasks. For instance, you might be able to make a gif straight from a photo editing program with a shortcut. It’s unclear exactly how intrusive or useful these shortcuts will be, especially since Apple said Automator would still be supported.
Safari is also getting tab groups, similar to the latest versions of Chrome and Firefox, and will also add Chrome Sync-like features to allow you to browse more easily across your MacBook and your iPhone (which will also get a tab redesign).
Speaking of iPhones, iOS 15 is adding a bunch of new features to the device, mostly focused around sharing content. These include spatial audio that tries to cancel ambient noise around you on video calls, plus grid and portrait mode options for FaceTime. FaceTime is also getting links you can send to participants that they can click on to join future calls, much like Zoom or Google Meet.
What’s more interesting are the new content-sharing features. Facetime will now let users watch content from a streaming app together, each having control of the play and pause functions for perfect, automatic syncing. This also applies to music, plus FaceTime will be adding screensharing support as well. While we don’t normally cover phones, these functions are worth nothing as they will be coming to MacOS, too.
Aside from these features, there was a lot of talk about privacy promises, more niche updates like changes to iCloud (iCloud+) and the health app, and sections covering Apple Watch and smart home devices. Plus, iOS will be introducing translation features and other quality-of-life changes that are similar to what’s already on other platforms.
But if, like me, you were hoping for more substantial information on what’s next for Apple Hardware, you’re going to have to wait a little longer. Still, if you want to check out any of these OS changes, a limited developer beta starts today and a public beta starts next month.
The Google Stadia could gaming service is finally branching out to more devices. It will arrive on the excellent Google Chromecast with Google TV streaming dongle on 23rd June, as well as a number of TV sets running the Android TV operating system. And, all you’ll need to enjoy the service is a compatible Bluetooth controller (and a Google Stadia subscription, of course).
Here’s the full list of supported devices, as of 23rd June:
Chromecast with Google TV
Hisense Android Smart TVs (U7G, U8G, U9G)
Nvidia Shield TV
Nvidia Shield TV Pro
Onn FHD Streaming Stick and UHD Streaming Device
Philips 8215, 8505, and OLED 935 / 805 Series Android TVs
Xiaomi MIBOX3 and MIBOX4
If your Android TV isn’t supported, you might be able to sign up for Google’s experimental support – this lets it run on a wider range of devices, though the experience won’t have been optimised, so “not every Android TV OS device will work perfectly”, Google warns. To do so, install the Stadia app from the Google Play Store, and opt in when asked.
Many have seen the lack of Stadia support on Chromecast with Google TV a major oversight – though it didn’t stop the streaming dongle earning five stars in our review – so this wider rollout will be welcome news for many. And as well as adding some much-needed gaming skills to a handful of Android TVs, it makes an already excellent media streamer even better.
MORE:
Read our guide to the best video streamers
Check out the competition: Amazon Fire TV 4K review
Find out how to watch Apple TV on your Android TV device
Amazon’s midsize Echo Show 8 is the best smart display in its lineup. It is larger and more capable than the diminutive Echo Show 5, while costing far less than the larger Echo Show 10. The Echo Show 8 is handy for watching video, listening to music, getting weather reports, controlling smart home devices, making video calls, and more.
So it’s no surprise that the second-generation model, which sells for $129.99 and is shipping this week, doesn’t rock the boat. It’s largely the same smart display as before but with slightly faster performance and an improved video calling camera. It has the same display, same design, same speaker system, and the same set of features as its predecessor.
Improving the video calling capabilities makes sense, given how much video calling has been done while everyone was (and for large part, still is) stuck at home during the pandemic. The new Echo Show 8 borrows the 13-megapixel camera from the flagship Echo Show 10, replacing the pathetically low-resolution, mediocre 1-megapixel camera that was in the first gen. As before, there’s a mechanical privacy shutter you can slide in front of the camera to both disable it and block its view.
The improvements in video calls are immediately noticeable. You can use the Echo Show for video calls to the Alexa app on phones or other Echo Show devices, or you can join Skype, Zoom, or Amazon’s Chime calls from it. In my testing with Zoom calls, the image is much sharper and more pleasant to look at, with better color and much more detail.
The Echo Show 8 doesn’t have the motorized base on the bigger Echo Show 10, but it still can automatically frame you and follow you around as you move thanks to its high resolution. The autoframing isn’t as good as the new iPad Pro’s Center Stage feature, and it moves much slower and tends to constantly reframe itself, like you’re the star of a Ken Burns documentary. But the Echo Show is a $130 smart display, not an $800 tablet, so it’s hard to complain, so long as you stay relatively still during video calls. If you don’t want the camera to autoframe, you can say “Alexa follow off” to disable it.
That said, there’s still plenty of room for improvement. The new camera has a much wider-angle lens, which allows it to do those auto-framing tricks. But it can also cause the image to look distorted at times and isn’t always very flattering.
The Echo Show 8’s eight-inch display works fine for one-on-one video calls, but it’s too small to comfortably use for a group call. If you are on a call where someone is sharing a screen, it’s hard to see what’s happening, and while you can view messages posted to a chat, you can’t type any out yourself on the Echo Show’s display. Joining Zoom calls can be done entirely by voice, but it’s much easier to call up the Zoom app on the Echo Show by saying “Alexa, open Zoom” and then typing in a meeting code or starting one yourself from the touchscreen.
I also observed an echo of my own voice in several Zoom calls, both with individuals and group calls, which made it hard to use the Echo Show for anything work related. Other parties on the line also said there was an annoying echo of my voice whenever I unmuted my mic. Amazon says it is looking into this problem and I will update this review if a solution is found.
The new processor in the second-gen Echo Show 8 does make the smart display respond quicker to taps and swipes than its predecessor. It’s not a huge difference, and Amazon’s software still has a long way to go to make it more useful via touch, but when compared side by side, the new one opens menus and screens quicker.
Elsewhere, the changes are either nonexistent or very minor. The wedge-shaped design is exactly the same; you can still get it in the same white or black color options as before. (Annoyingly, both colors come with a white power cord.)
The display has the same 1280 x 800 pixel resolution, but now it can adjust its color and white balance to the lighting in the room. Like the new processor, the difference isn’t huge, but the new model is slightly warmer and more pleasant to look at when the adaptive color setting is enabled. I’m still more impressed by the ability of Google’s Nest Hub to mimic the look of a printed photo by adapting its color to the lighting in the room.
The dual-driver speaker system is unchanged and it’s as loud and full sounding as the first gen. The Echo Show 8 can fill a small room with sound surprisingly well, and its bass response is better than expected. At times, it might even sound too bassy, but you can adjust the EQ in the Alexa app easily enough to compensate for that. Unfortunately, Amazon dropped the 3.5mm output jack on the back of the new model, so it’s not possible to hook it up to a larger speaker system with a wire.
You can watch Amazon Prime Video, Hulu, and Netflix on the Echo Show, but Disney Plus, Peacock, HBO Max, and many other streaming services aren’t available. YouTube is available through the Echo Show’s Silk browser, but it’s not as seamless of an experience as available on Google’s Nest Hub, and you can’t easily cast videos from your phone to the Show’s screen.
The Echo Show 8’s software is the same as what debuted on the Echo Show 10 earlier this year. Amazon is starting to make better use of the display, with split screens that show weather data alongside news, but it still feels very much like a voice-first device. Though the new Echo Show 8 is faster, it’s still a chore to tap through all of the screens to get to the smart home controls, and managing what shows up in the rotating information screens on the display requires a lot of menu diving and trial and error to get what you want. (And even then, you’ll still probably get nagged about new Alexa Skills or other Amazon promotions you don’t care about.)
There are of course many, many other things you can do with an Echo Show smart display — far too many to cover in the scope of this review. The things that I find it most useful for are weather reports, managing a grocery shopping list, and viewing the video feed from a doorbell or security camera.
The Echo Show 8’s main competition is the second-gen Nest Hub from Google, which has a slightly smaller seven-inch screen and costs $30 less. The Nest Hub supports more video streaming services, has a more useful touch interface, can track your sleep, and works with the Google Assistant instead of Alexa. But it doesn’t have a camera for video calling, its single speaker is blown away by the Echo Show’s dual speakers, and it’s much slower and laggy to use. Ultimately, the choice comes down to how you want to use the smart display and which smart assistant you prefer.
Facebook’s 10-inch Portal is another option if you plan to use a smart display primarily for video calling, but it loses to the Echo Show 8 in effectively every other aspect.
If you do prefer Alexa, the new Echo Show 8 remains the best smart display to get, as it has a big enough screen to read from across the room, doubles as a great speaker, and comes with a host of camera-related features, including the aforementioned video calling and security camera features. It’s also over $100 less than the motorized Echo Show 10, while still providing many of the same features and capabilities. And given Amazon’s frequent discounts, you’ll likely be able to find the new Echo Show 8 for less than its sticker price quite often.
The new Echo Show 8 doesn’t redefine what a smart display can be, but it’s still a very good virtual assistant with a screen for an attractive price.
Adobe is now shipping new versions of more Creative Cloud apps that run natively on Apple silicon Macs. Lightroom Classic, Illustrator, and InDesign have all been updated for the M1 processor, and Adobe says that you can expect average performance boosts of up to 80 percent across the suite when compared to an equivalent Intel-based Mac.
Adobe released an M1-native version of Photoshop back in March, while an update for Lightroom came in December. Many photographers (like me) still prefer to use Lightroom Classic, however, which Adobe maintains as a separate app within the Creative Cloud suite, so it’s good to see it get a performance boost to match the newer version.
Based on the results of a third-party benchmarking report commissioned by the company, Adobe says “most operations in Lightroom Classic on an M1 Mac,” including launching, importing, and exporting will be “about twice as fast” as they were on an equivalent Intel Mac. A new Super Resolution image-enhancing feature that’s also been added in this update is “more than three times as fast,” meanwhile. The benchmarks were run on 13-inch MacBook Pro laptops, one with an M1 processor and the other with an Intel Core i5. Both laptops had 16GB of RAM and were hooked up to an Apple Pro Display XDR.
Other Lightroom updates include the ability to specify custom aspect ratios when cropping (as opposed to using the freehand tool) and a set of new premium presets created by pro photographers. The collection includes options for styles like “cinematic” and “futuristic,” as well as portrait presets for various skin tones. They’ll be available in both Lightroom and Lightroom Classic on all platforms.
The best moment of this year’s WWDC keynote was a straightforward demo of a macOS feature, Universal Control. The idea is simple enough: it allows you to use the keyboard and trackpad on a Mac to directly control an iPad, and even makes it simple to drag and drop content between those devices.
What made the demo so impressive is how easy and seamless it all seemed. In a classic Apple move, there was no setup required at all. The segment happened so fast that it even seemed (incorrectly, as it turns out) like the Mac was able to physically locate the iPad in space so it knew where to put the mouse pointer.
After Zaprudering the clip and asking Apple a few questions, I now have a better understanding of what’s going on here. It turns out that the entire system is actually simpler than it first appears. It’s essentially a new way to use a bunch of technologies Apple had already developed. That’s not a knock on Universal Control — sometimes the best software features are a result of clever thinking instead of brute force technological improvements.
So here’s what’s happening in that demo.
First, you need to get the iPad and Mac relatively close to each other. Universal Control is built off the same Continuity and Handoff features that have long been a part of iOS and macOS. When the devices are close enough, their Bluetooth modules let each other know. Of course, all the devices here need to be on the same iCloud account for this to work.
Then, you start up Universal Control by dragging your mouse pointer all the way to the left or right edge of your Mac’s screen, then a little bit beyond that edge. When you do, the Mac will assume that you’re trying to drag the mouse over to another device, in this case the iPad.
So there’s no UWB location detection, just good old assumption. One note is that if you have lots of compatible devices, Monterey assumes that you’re dragging towards the last iPad or Mac you interacted with.
At this point, a Wi-Fi Direct connection is made and the iPad will show a small bar on the side with a little bump. It’s a sort of indicator that the iPad is aware you’re trying to drag a mouse into it. Keep dragging and pow, the bump breaks free into a circular mouse pointer. When the mouse is on the iPad screen, both it and the keyboard on your Mac control the iPad. Move it back to the Mac, and you control the Mac.
But there’s a clever little affordance built into that strange bar. There are a couple of arrows inside it, a hint that you can slide that bump up or down before it breaks free into the iPad itself. Doing that is how you line up the iPad’s screen with your Mac’s, so that dragging the mouse between the screens doesn’t result in a weird jump.
You go through the same process to set up a second device with Universal Control — it maxes out at three. If all this automatic setup sounds like a hassle, you can just go into system preferences and set a device as your preferred Universal Control buddy gadget.
However you set it up, you can drag and drop content between devices and it’ll use either Wi-Fi Direct or USB to transfer the files. Of course, if you’re dragging files into the iPad, make sure you have an app open (like Files) that can accept it.
That’s pretty much the long and the short of it. There are still some details to hash out, Apple tells me, and it isn’t available in the first developer preview. If you put your dock on the left or right edge of the screen, for example, it’s unclear if this whole setup will work.
What’s fascinating to me about this system — as I discuss in the video above — is that it’s only really possible because of a long series of software enhancements that have been built into the iPad over the years, including:
Continuity, Handoff, and AirDrop. Universal Control isn’t technically AirDrop, but it’s the same basic idea. All of these are the basic ways that Apple devices communicate directly with each other instead of through the cloud.
Multitasking. I’m not referring to split-screen, but the support for drag-and-drop that came along with the improved windowing options on the iPad.
Keyboard and mouse support. That’s an obvious pre-requisite, but it wasn’t always obvious that Apple would put mouse support into the iPad.
Sidecar. Sidecar’s the tool that lets you use an iPad as a second Mac monitor. I don’t think that Universal Control uses the same bits of software as Sidecar, but I do think that there were probably lessons there about latency that would prove useful here.
I had a hunch that there would be a similar story of evolution on the Mac side of this story. I figured that all the iPad and iOS technologies finding their way into the Mac with the last few releases played a part. Catalyst apps turned into native iPad apps for M1 Macs. Control Center, Shortcuts, and Focus mode all are iOS things that are also on the Mac.
Nice idea, but wrong. Apple tells me that the foundation on the Mac side is as simple as it seems, based on Continuity and Handoff.
I hope that Universal Control works as well in the real world as it did in this staged demo — and I know that’s no sure thing. But what I like about the feature is how it’s just a clever recombination of existing technologies that Apple had already built for other purposes.
Inside the Apple ecosystem, you expect that the trade you’re making for only using Apple devices is getting synergistic integrations like this. They’ve actually been rarer than I would have guessed the past few years. But as the Mac and the iPad start trading more and more features with each other, I expect we’ll see more of them going forward.
On Monday, the Federal Trade Commission charged the executives of the long-defunct MoviePass app over allegations that they fraudulently blocked customers from using the service as advertised while failing to protect their data privacy. The FTC also announced that it had reached a settlement with MoviePass and its executives as a result of the investigation.
Under the proposed settlement, MoviePass, its parent company Helios and Matheson Analytics, its CEO Mitch Lowe, and chairman Ted Farnsworth are forbidden from falsely representing their business and data security practices to customers. Any businesses controlled by these entities are also required to roll out comprehensive information security programs to protect consumers.
“MoviePass and its executives went to great lengths to deny consumers access to the service they paid for while also failing to secure their personal information,” Daniel Kaufman, FTC acting director of the Bureau of Consumer Protection said in a statement Monday. “The FTC will continue working to protect consumers from deception and to ensure that businesses deliver on their promises.”
Last year, MoviesPass declared bankruptcy after a tumultuous two years attempting to disrupt the moviegoing business. The company offered users one movie ticket a day to any film at any theater for less than $10 a month. The Verge reported in 2019 that MoviePass would purchase tickets at box office prices and then give them to consumers for the tiny monthly fee, eventually launching the company into bankruptcy.
Throughout its existence, MoviePass was briefly shut down, subscription fees increased, and the number of movies users could see a month became more limited.
The FTC’s complaint accuses the company of deceptively marketing its “one movie per day” service to subscribers and barring customers from using the service as advertised. It also alleges that the company falsely invalidated customer passwords over “suspicious activity or potential fraud” in order to ban frequent moviegoers from the service. The FTC also says that MoviePass initiated a ticket verification program as a means of discouraging people from using the service.
As part of the settlement, MoviePass’ operators must put comprehensive data security programs into place in any future ventures after saving MoviePass customer data in plain text, the FTC said.
Since MoviePass went under before the FTC took action, the agency plans to open a docket for public comment on the proposed order, FTC Commissioner Rohit Chopra said in a tweet Monday.
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