postmates-workers-are-getting-scammed-out-of-their-earnings-by-phishing-schemes

Postmates workers are getting scammed out of their earnings by phishing schemes

Over at The Markup is an alarming story about a rash of phishing scams that have been targeting gig workers for Postmates. Drivers are receiving phone calls from people claiming to be Postmates employees, who urge the workers to give over their login details — usually under the guise that it’s necessary to keep a driver account in good standing or avoid claims of fraud.

Once the scammers obtain that info, they switch the debit card information on the account — Postmates makes weekly deposits of a worker’s earnings, but instant transfers can also be requested — and then drain the balance of everything that’s in there. The Markup has spoken to many Postmates gig workers who’ve been preyed upon with this scam, and others are using Reddit and social media to warn their fellow drivers about the phishing and social engineering attempts.

The unknown call usually comes in right after an order. (Placing an order allows the perpetrators to easily reach their Postmates driver by phone.) Some scammers have gone so far as to involve restaurants in their scheme.

Drivers say that Postmates isn’t doing enough to make them aware of the phishing threat, which has only grown more common during the COVID-19 pandemic. Scammers are taking advantage of how busy and hurried these gig workers often are, so drivers are asking for more safeguards in the app.

One suggestion is an automatic hold on a driver account whenever the deposit information changes, just to give some more time to prevent a worker’s money from being siphoned out. Another measure that could help would be a caller ID that clearly identifies when a call is coming from a Postmates customer account. Postmates has this support page on protecting accounts, but several drivers told The Markup they’d never seen it before.

Postmates says it has implemented two-factor authentication and can block cashouts if fraud is suspected. But drivers that’ve been hit by the scam say the company is hard to reach, so they have little hope for recouping their lost earnings. The whole story at The Markup is worth a read — and yet more reason to tip well whenever you lean on the gig economy.

the-oatmeal’s-creator-says-his-new-game-is-a-way-to-‘play-the-comic’

The Oatmeal’s creator says his new game is a way to ‘play the comic’

The creator of The Oatmeal, Matthew Inman, released a new cat-themed mobile word game called Kitty Letter earlier this week that feels like playing one of his irreverent comic strips. That feeling was intentional, Inman told me.

“My comics have always been rhetorical,” he said. “You don’t interact with the comic, you have no say in it, you’re just experiencing it. So, with [Kitty Letter], I got a chance to introduce some elements where people get to play the comic, and I thought that was a lot of fun.”

Kitty Letter has a structure that Inman described as “Scrabble combined with Clash Royale.” Your goal is to beat your opponent by spelling words from a combination of letters at the bottom of your phone’s screen. When you spell a word, you’ll send a small army of cats up an invisible “lane” toward your opponent. Meanwhile, your opponent is sending armies of cats to try and defeat you.

The game was actually going to be multiplayer-only at first, Inman told me. This might be surprising for those who’ve played the game, since it has a robust story mode spanning 13 chapters. But that story mode was born from creating the game’s tutorial, said Inman.

“I started drawing this tutorial on how to play, and then the tutorial became that single-player mode, where you have this neighbor that moves in and tells the whole story about him,” Inman said. But then, he realized, “I got in too deep. I had written all this stuff, I was like, ‘I have to end this,’ and I ended up writing like 12 chapters. But it became my favorite part of the whole thing.”

Inman also discussed the game’s free-to-play model, which is very generous. Unlike many free-to-play games, Kitty Letter’s single-player story mode and multiplayer are completely free, with no restrictions. The decision to offer all of that came from what Inman disliked about other free games.

“I play free-to-play games, but I play them because I like the games,” Inman said. “The actual mechanics involved, like grinding and unlocking chests and getting gems and coins, I hate them. I fucking hate them. If [developers] were like, ‘pay us $20 and we’ll give you everything,’ I would do that. I much prefer that model.”

The game does offer paid cosmetics for multiplayer, but they don’t provide any gameplay benefit and they’re buried in a menu. And Inman says that revenue from them has been “pretty much non-existent.”

Inman acknowledged that he can offer the game largely for free because of his other successful ventures, which include The Oatmeal and the hugely successful card game Exploding Kittens. “I’m not just some altruistic guy that doesn’t want to make a living from his work,” he said. “To be completely candid, we make a great living from our card games, and we make a great living from some of the other things that I do. With [Kitty Letter], it felt like we could just get away with making it as enjoyable as possible.

“This app more generates that currency of — and this is so fucking corny — currency of love and joy, like you have a joyful experience with the game,” he said. “So, in turn, you love Exploding Kittens more, and maybe one day, if you want to buy a card game from us, you can.” It’s a business model similar to that of The Oatmeal. Inman offers the comics for free online, but sells books and has offered merch.

Inman has a lot of ideas for what’s next for the game. He’d like to improve the arcade mode, add more single-player levels, and squash bugs. He’d also like to port the game to Steam and the Nintendo Switch, but those might be a little further away. “I would probably call it six months,” he said.

And I had to ask: were cats always the focus of the game?

“It was cats from day one,” Inman said. “It was called Cats Royale, originally.”

furosystems-aventa-e-bike-review: ice-breaker

Furosystems Aventa e-bike review: ice breaker

Ease your way into the joys of commuting by electric bike

Aventa is a new electric bike with a secret: its battery is removable despite the clean design.

London-based Furosystems just launched the Aventa series of pedal-assist e-bikes into the European market. A more powerful US model is planned for later this year, or early in 2022 if the double whammy of Covid and Brexit creates undue complications.

Aventa is sold in three variations, with the first deliveries starting in mid-March. Each model is priced to include all the accessories needed for typical urban commuting: mudguards, bell, luggage rack, kickstand, and front and rear lights. The standard Aventa ships with a 10.4Ah 375Wh battery, hydraulic disc brakes, and full-sized LCD display for €1,799. If you want more range, then you can opt for the Aventa Max, which costs €1,999 and has a bigger 14Ah 504Wh battery. The Aventa Pure is the entry-level model. It lowers the specs with mechanical disc brakes, a tiny 7.8Ah 281Wh battery, and a miniature LCD display. That also lowers the price to €1,599, which compares favorably to commuter e-bikes from Cowboy (starting at €2,290) and VanMoof (starting at €1,998), and city bikes like the Muto (starting at €1,799).

It’s the entry-level Aventa Pure model I’ve been testing for the past month in frozen Amsterdam.

First canal freeze in years, so why not?

The Verge is always on the hunt for affordable and attractive electric commuter bikes. But they need to be from reputable companies. After all, if you’re going to spend a couple of grand on an e-bike meant for daily use then it had better be reliable and serviceable for years to come, not sold by some fly-by-night operator on Amazon or Indiegogo that’ll go bust just as soon as you need to make a warranty claim.

Furosystems appears to be a company with staying power. It recently raised £750,000 (about $1 million) from investors ahead of the Aventa launch. That’s pennies compared to the recent funding rounds by Rad Power Bikes ($150 million), VanMoof ($40 million), Cowboy ($26 million), and Super73 ($20 million), but CEO Eliott Wertheimer tells me that the company was already profitable before the November funding round. In addition to the new Aventa e-bikes, Furosystems already sells Fuze scooters and the Furo X folding e-bike.

Last year Furosystems did 60 percent of its sales in the UK, according to Wertheimer, with the remaining 40 percent split across France and Italy. This year the company is planning to grow sales from about 3,000 units to 10,000 by expanding into Belgium, Germany, and the Netherlands. Aventa e-bikes are being assembled in Portugal with components sourced from around the world. Wertheimer tells me that his ultimate goal is to design and manufacture every part themselves, but to do that now would be too costly.

The Aventa Pure e-bike I’ve been testing is built for European roads. That means a motor with 250W of continuous power (and 500W peak) and a top speed of 25 km/h (15.5 mph). That speed is fine in congested city centers, but too slow for anyone commuting along lonely roads or protected rural bike paths for any great distance. Mind you, that’s criticism of European transportation policy, not the Aventa.

The 25 km/h speed limit can be overridden for markets that allow it.

Furosystems does provide instructions to override the speed limit “to comply with local regulations,” requiring just a few taps on the buttons surrounding the LCD display. With that tweak the Aventa will reach a top speed of between 32 km/h and 36 km/h depending upon the rider’s size, I’m reliably told. But I was a good boy for this review. While I confirmed the speed hack was legit (and thrilling), I stayed within the European limits for my testing now that police are increasingly cracking down on illegally fast e-bikes in cities throughout Europe.

Furosystems says that the Aventa Pure’s 281Wh battery is capable of more than 40 km (25 miles) of range. In my testing, on long stretches of uninterrupted rural roads, I’ve already gone well beyond that estimate since I’m often pedaling at speeds greater than 25 km/h. At those speeds the motor is just idling as it’s not needed to supply power to the pedals. As a result, my battery says it’s still more than 50 percent full after 47 km (29.7 miles) of riding, despite riding at the max of five pedal-assisted levels.

Although the Aventa lacks any kind of throttle or boost button, the sturdy little Bafang motor fitted to the rear wheel hub was able to flatten the steepest hills I could find (which aren’t anywhere close to San Francisco steep) thanks to its ability to generate 500W of peak power.

When riding in stop-and-go traffic, power is provided smoothly and evenly to each downstroke of the pedals despite the lack of any torque sensor like you’ll find on more expensive e-bikes. On flat surfaces, I barely used the nine speeds allowed by the Shimano Altus derailleur. But those gears definitely came in handy when trying to start under heavy loads on inclines or when getting some exercise at top speeds.

The Aventa puts the rider into a somewhat sporty forward lean on a saddle you’ll want to replace if regularly riding long bumpy distances. The ride is almost silent, disrupted only by a thin rattle when riding over some of the bumpiest brick roads I could find. While I wasn’t able to pinpoint the exact source of the rattle, it did go away when I rode without the battery installed.

Removing the battery is an easy, but awkward, procedure as it’s locked into place by a key at the base of the downtube. To extract it the bike has to be laid unceremoniously onto the ground. You can also flip the bike upside down, but at 16.5 kg (36 pounds), the Aventa may be relatively lightweight for a fully loaded e-bike, but it’s definitely not light. Nevertheless, being able to remove the battery for indoor charging is a necessity for many city dwellers who don’t have the space, or strength, to lug a hulking e-bike up narrow stairs to an apartment.

The top image with better cable management is what buyers today will receive in mid-March, compared to the review bike which was sold in December and January.

Now, about the cable management. The Aventa Pure e-bike sent for review has far too many exposed cables and connectors for my liking. Fortunately, that’s being fixed for anyone preordering an Aventa today, as the bikes being manufactured now for delivery starting mid-March will route the cables through the frame. While integrated cabling certainly looks better, the exposed cables and connectors on my review bike make it more modular and therefore easier to service whenever a part needs replacing.

My review unit arrived with a smashed headlight, for example, caused by a clumsy courier. Furosystems sent me a new assembly which I was able to install myself by releasing a pair of screws and unclipping the damaged unit. It took all of two minutes. Ease of repair is an important consideration for a young direct-to-consumer company that lacks a sophisticated global repair network. Shipping a busted e-bike to a foreign country for service is no fun for anyone, least of all the owner. Just ask early adopters of the VanMoof S3.

Wertheimer tells me that Furosystems is constantly iterating and taking on customer feedback, and is willing to switch back to the external cabling if customer surveys suggest a strong preference.

Other notable specs and observations:

  • Charges in about 4.5 hours, or as long as 7 hours if you buy the Aventa Max with higher-capacity battery.
  • The aluminum frame can fit riders between 165 cm (5 feet 4 inches) and 195 cm (6 feet 4 inches) and up to 120 kg (265 pounds).
  • The lighting kit on the Aventa Pure features an integrated front light that can be controlled from the display pad (which also controls the LCD’s backlight). The rear clamp-on lamp has to be operated manually.
  • The mini LCD display is fine for showing battery level, speed in km/h or mph, and distance traveled.
  • There isn’t Bluetooth or an app, which is fine by me — the Aventa is powered on via a button below the LCD.
  • I hate the giant logo printed on the downtube. I get it, the company is young and needs to build recognition, but it comes at the expense of the buyer who’s transformed into a rolling billboard for a brand without any prestige (yet). One bystander asked me if I got it from some bike-sharing startup. Ugh, the humiliation.
  • The battery can be inserted backward accidentally. It really should be keyed to make insertion idiot-proof (hi, I’m an idiot).
  • The quick-release front-wheel and saddle stem are convenient but also magnets for thieves. Be careful out there.

The entry-level Aventa Pure is a lot of bike for the price, coming in at €400 less than the VanMoof S3, which has become a benchmark of sorts for commuter e-bikes. The Aventa Pure also has a removable battery unlike the S3, and that might make all the difference for many buyers. True, the Aventa Pure doesn’t have all the gee-whiz features you’ll find on premium e-bikes at €2,000 and above. But expensive features like integrated security, theft recovery, at-home servicing, crash detection, and apps that can recommend the least polluted bike routes are ultimately just nice-to-haves, not critical functions of an electric bike.

The Furosystems Aventa Pure is an attractive, inexpensive, and bare-bones e-bike for commuters. It will get you from A to B and back safely and reliably, and likely well into the future. And honestly, what more do you need?

The Aventa Pure is a great icebreaker for anyone wanting an introduction to e-bike commuting.

Photography by Thomas Ricker / The Verge

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instacart,-uber,-lyft,-postmates,-and-doordash-totally-conned-you-into-paying-for-prop-22

Instacart, Uber, Lyft, Postmates, and DoorDash totally conned you into paying for Prop 22

Uber, Lyft, DoorDash, Instacart, and Postmates spent over $200 million campaigning for Proposition 22, the most expensive ballot measure in California history, successfully convincing voters that they couldn’t properly pay and protect their workers if they were forced to classify them as full employees — at least, not without cutting back service or substantially raising the price you’d pay.

But now the dust has settled, every single gig economy company that backed Prop 22 has raised those prices anyway. Instacart was the last to join the bait-and-switch today, according to the San Francisco Chronicle’s Carolyn Said, who previously told us in January exactly how much some of these companies are charging Californians to pay for worker benefits: $1-$2 per meal with Uber, $1.50 with Grubhub, up to $1.50 per ride with Lyft, and a whole additional 3 percent increase per order with Instacart (for a total of 8 percent, though it doesn’t apply to the company’s “Express” subscription plan yet). Postmates is charging as much as $2.50 extra per order, our sister site Eater reported.

Instacart threatened price increases if they lost Prop 22.

Now that they won, they’re raising them anyway.

Gig corporations have no shame.

We cannot let them roll this horrible law out to other States. pic.twitter.com/FAF9LJ91yA

— Gig Workers Rising (@GigWorkersRise) February 19, 2021

Instead of paying their workers, gig corporations pumped $200M to pass prop 22, claiming the worker protections guaranteed under the law would force them to drive up cost & pass it on to customers. Well guess what? They did it anyways. It’s honestly disgusting at this point. https://t.co/tMH2jBjWPE

— California Labor Federation (@CaliforniaLabor) December 14, 2020

Just to be clear, these companies explicitly pushed voters into supporting Prop 22 to avoid higher prices. Uber CEO Dara Khosrowshahi publicly said prices would increase between 20 and 40 percent in big California cities like San Francisco and Los Angeles, and up to double in smaller towns. In California’s official Voter Guide, which accompanied mail-in ballots, supporters of the bill warned there would be “significantly higher consumer prices” if Prop 22 failed to pass.

Companies like Uber and Lyft succeeded in part due to those scare tactics, and by appealing to voters that they could help workers get more protections and higher pay this way instead of potentially putting those workers’ jobs at risk. (It probably didn’t hurt that the app companies bombarded both drivers and passengers with messages using their own apps, which triggered a lawsuit from drivers who claimed Uber was bullying them.)

But there’s still an open question whether Prop 22 is actually helping workers, regardless of how much more we’re paying to supposedly make that happen. The Guardian reported yesterday that some drivers claim pay has actually fallen and the job has become less reliable.

In the UK, Uber just lost a five-year legal battle today over a similar issue, which will give workers there a guaranteed minimum wage, paid holiday, and other protections (though they will not necessarily be “employees”). But here in the US where Prop 22 succeeded, it’s opened the door for other parts of the country to potentially replace many regular employees with contractors too. Bloomberg has a good piece you should read about what that future might look like, for better or for worse.

amplipi-raspberry-pi-sound-system-plays-music-in-every-room

AmpliPi Raspberry Pi Sound System Plays Music in Every Room

(Image credit: MicroNova)

Building your own smart home is easier than ever with a Raspberry Pi. Even companies like MicroNova have recognized the potential of our favorite single-board computer (SBC) by using one inside its home sound system, called AmpliPi.

The crowdfunded AmpliPi box is capable of streaming from four separate sources. Users can interact with it using a web-based interface and output audio to a maximum of 36 stereo output zones.

The system is built on top of the Raspberry Pi Compute Module 3 and can interface with the likes of Spotify, AirPlay and Pandora. Users can configure speaker zones and playlists using the AmpliPi REST API created by MicroNova.

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(Image credit: MicroNova)

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(Image credit: MicroNova)

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(Image credit: MicroNova)

MicroNova’s web app lets users manage audio sources using a series of tabs. It includes settings to adjust groups and zones to make sure music plays in the intended room. 

Explore the AmpliPi GitHub for more in-depth information about how the system works.

If Raspberry Pi projects get you excited, check out our list of Best Raspberry Pi Projects for more fun creations from the maker community.