android-12-developer-preview-feature-roundup:-improved-emergency-calls,-bigger-notifications,-and-more

Android 12 developer preview feature roundup: improved emergency calls, bigger notifications, and more

The Android 12 developer preview is out, and the internet is busy poring over it to find any new features or hints at the OS’s future. So far, there have been a few interesting things discovered, such as an Emergency SOS feature, some redesigns, and other useful, if minor, finds:

  • The ability to prevent specific apps from showing media controls in quick settings
  • The ability to wirelessly share Wi-Fi passwords to people nearby with the tap of a button
  • An update to Markup that lets you put emoji (and text) on screenshots
  • Bluetooth pairing options are now included in the media picker
  • A reduce bright colors accessibility option
  • Improved gamepad rumble support
  • A toggle switch redesign (that looks really nice in my opinion)

As pointed out by Android Police, the Emergency SOS feature is also much easier to access now. Before, making an emergency call required you to hold the power button down, tap the emergency button, then tap twice on the Call 911 button. In Android 12, however, it can be activated by rapidly pressing the power button five times, which will trigger a countdown telling you that an emergency call is about to be placed.

Android Police notes that, by default, it calls 911. You can set it to call a different number, but if the number isn’t a government-run emergency line, your phone will have to be unlocked for the call to go through.

The process for accessing the Emergency Call feature in Android 11.
Screenshots: Sean Hollister / The Verge

Android 12 developer preview’s emergency call UI.
Image: Android Police

There have been a few minor redesigns of the Settings app search bar and the lock screen and notification media player, but Mishaal Rahman found a feature flag that “dramatically” changes the settings UI to be easier to use one-handed.

BIG change: If you enable the “Silky home” feature flag that I previously mentioned, you’ll get a DRAMATICALLY changed Settings UI that’s MUCH more one-handed friendly. Here are a few screenshots: pic.twitter.com/EcwqnU0LlB

— Mishaal Rahman (@MishaalRahman) February 18, 2021

9to5Google has also found that some screens in the settings app have blue-tinted backgrounds. It speculates that it could be part of a rumored theming system, but at the moment, it seems very unfinished.

Image: 9to5Google

Of course, notifications have also gotten a redesign, with 9to5Google noting that there’s a dedicated snooze button now, and the icon bubbles are now much larger. This looks like it reduces the density of notifications, but it’s still very early days for Android 12, so it’s possible changes could be made or toggles could be added to control whether you want to see the larger app icon.

The app icon bubbles are now larger.
Image: 9to5Google

There are also a few features that are hinted at, or even have settings present, but currently don’t seem to work or aren’t enabled, including:

  • Scrolling screenshots
  • A Pixel 5 double-tap feature
  • A one-handed mode
  • Privacy toggles to turn cameras and microphones off system-wide

Given the early state of the developer preview, it’s not really meant for day-to-day use on your main phone. And as with all betas, these features and designs are subject to change in new releases. Still, it’s a tantalizing glimpse at the future of Android and the features Google is adding to an already feature-packed mature OS.

older-pixel-phones-are-having-serious-camera-issues,-according-to-owners

Older Pixel phones are having serious camera issues, according to owners

Some owners of previous-generation Pixel phones are having serious trouble with their cameras. Android Police has noticed a recent increase in one-star Play Store reviews for the camera app used by the Pixel, with frustrated owners saying the camera often crashes upon opening or no longer works at all. A thread in Google’s Pixel support forum features similar complaints. The Pixel 2 XL seems to be cited most often for experiencing the problem, but some posters say they’re having trouble with devices as recent as the 3 or 4A.

It’s not an entirely new problem. Android Police has been tracking camera issues that have plagued Pixel 2 phones primarily over the last year, and it notes more devices seem to be affected now. Owners say that Google’s suggested fixes don’t remedy the problem and that they experience the same problem when using third-party camera apps. The Pixel 2 series recently got its last security update, but there’s no logical reason why the camera should stop functioning as a result.

It’s an unfortunate bug, especially considering that many folks chose a Pixel phone because of its high-quality camera. While Pixel image quality has fallen behind other flagship competition recently, budget devices like the 4A and 4A 5G offer some of the best cameras in their class. But the best camera is the one that keeps functioning when you need it, so we hope to see Google address these user concerns. We’ve reached out to Google asking for confirmation of the issue and if a fix is on the way and will update this article with any information we get.

how-to-easily-install-the-android-12-developer-preview

How to easily install the Android 12 developer preview

Update February 18th, 2:10PM ET: Google released the first of its Android 12 developer previews, so we’ve updated the info in this post to be relevant if you want to install it on your phone. The instructional photos might include a mention of Android 11, but we’ve ensured the steps are still accurate.

You can try out the Android 12 developer preview software right now if you have a Pixel 3 or later, but it’s understandable if the idea of flashing your device to install the OS is intimidating. It can be a tricky process, and the steps differ slightly depending on what phone you have and what kind of computer you’re going to use to download the software. But Google itself makes this process much more streamlined.

Google’s Android Flash Tool is a web application that handles most of the steps of flashing for you. There are a few steps that you’ll need to do yourself before the new software can be installed, which we’ll walk you through below, but Google’s tool basically eliminates most of the hassle and complexity that makes it easy to mess up.

There are a few important notes to make up here at the top. First, once you flash your phone with the developer preview, your device will get all future developer preview and beta updates over the air. In other words, you won’t need to flash your phone again when new builds of Android 12 are released. Just head to your system settings and fetch an update.

The second note is just your standard disclaimer that you do this at your own risk. This is unfinished software, and installing it could lead to malfunctions with your device or to software that you usually use. And depending on settings that you adjust in the Android Flash Tool, you might have to wipe all of the data from your phone. So proceed with caution.

Photo by Vjeran Pavic / The Verge

Is my phone compatible with Android 12?

The Android 12 developer preview is compatible with the Pixel 3, Pixel 3 XL, Pixel 3A, Pixel 3A XL, Pixel 4, Pixel 4 XL, Pixel 4A, Pixel 4A 5G, and the Pixel 5. It’s possible that Google will broaden the list of devices supported by Android 12 in the upcoming beta, but for now, you’ll need one of those phones to get the software.

What browser do I need to use to flash my phone?

Google says that you can use any browser that supports the WebUSB API, which is supported by Chrome as well as Microsoft Edge version 79 and later. The Android Flash Tool works with all the major operating systems, including Linux, macOS, Chrome OS, and Windows 10, though browser compatibility may vary depending on your OS.

Step 1: Activate these three settings on your Android phone

  • Enable the Developer Options menu in your phone. First, open the Settings app. For phones running Android 8 (Oreo), click System. Otherwise, if your phone has Android 7 (Nougat) or later, scroll down to About Phone, then find Build Number. Tap Build Number seven times to enable Developer Options.
  • Turn on USB debugging (this lets your phone and computer communicate via USB) within the Developer Options menu. To do this, head to Settings > System > Advanced > Developer Options. You’ll find USB debugging with just a little scrolling down.
  • Enable OEM unlocking. This option is also part of the Developer Options menu, further up the page than where you found USB debugging. If that option isn’t available for you to enable, that might be because it’s already enabled.

Photo by Vjeran Pavic / The Verge

Step 2: Connect your phone to your computer and get started

  • If you use Windows 10, you’ll need to install this driver first for your phone to be recognized. People using macOS or Linux don’t need a driver.
  • Connect your phone to your computer with a USB cable. Then visit this page to proceed.
  • The Android Flash Tool will ask for permission to access ADB keys in a pop-up window, which is necessary to install software on your phone. You’ll need to tap “OK” to proceed with this process.

You’ll need to hit OK to proceed with the installation.

  • Click “Select device.” Your device should appear in a pop-up window on your computer, so go ahead and click it.
  • Once you do that, you should now see a request on your phone that says “Allow USB debugging?” You’ll also see a long string of numbers and letters that should match up with what your PC shows if you click the gear icon on the Android Flash Tool page. On your phone, check the box next to “Always allow from this computer,” then tap Allow.
  • After that, your device should show up on the Android Flash Tool as being connected. Click on the box with the name of your device to proceed.

Once your device shows up as being connected, click into it.

  • You’ll want to pay attention to what appears in the “Selected build” section of the Flash Tool (see below). It should say “Android 12 Developer Preview 1.” Before you hit the blue “Install” button at the bottom of the page, I recommend tapping the pencil icon next to “Selected build” and checking the “Lock Bootloader” box. This will lock the bootloader after this process is complete, leaving you with a more secure device than if it remained unlocked.

Select the “Lock Bootloader” option, which will lock your bootloader after the software installation is complete.

  • The next window basically tells you to stop interacting with your phone during the rest of this process unless asked to do so and to not unplug your device. If you’re in a position to proceed, go ahead.

Make sure your data is backed up before you proceed.

  • One more prompt before getting started: a license agreement. You need to agree to the terms of the Android Software Development Kit License Agreement, which you can find here.
  • After you hit “I accept,” your phone will reboot into its bootloader screen. If nothing happens for a few seconds, don’t worry. You may also see a window pop up on your computer that says “Reselect your device.” In that case, leave your phone alone and select “Reselect device” on the computer. According to Google, your phone might be renamed “Android,” though it might just be identified with the model name (e.g., Pixel 3).
  • If you haven’t flashed software before, Google will probably need to unlock your bootloader to proceed with the installation. Keep in mind that doing this will trigger a factory reset on your phone. If you haven’t backed up your data, you’ll lose everything. Once you agree, you’ll need to allow the bootloader to unlock on your phone. To do this, use the volume keys to navigate to the option that says “Unlock the bootloader,” then hit the power button once to confirm.
  • After that, the Android Flash Tool will begin to download and install the software. You can continue to watch along, but don’t touch your phone at this point, even though it will restart several times. Just keep an eye on the progress using the Android Flash Tool page on your computer.

At this point, you can just sit and wait for the Android Flash Tool to wrap things up.

Once you’re all done, the phone will reboot one last time, and over on your PC, you’ll be met with a celebratory screen. You’re all done! And thankfully, you won’t have to go through this process again for the next Android 12 update — easy as this was. You’ll automatically receive updates to the developer preview over the air.

You’re all done!

facebook’s-oculus-begins-rolling-out-multiuser-support,-starting-with-the-quest-2

Facebook’s Oculus begins rolling out multiuser support, starting with the Quest 2

Facebook is now rolling out multiuser support as an experimental feature for Oculus Quest 2 headsets, the company announced on Thursday. The primary account holder will be able to add up to three additional accounts to one device. Facebook is also rolling out app sharing as an experimental feature for the Quest 2, which will allow accounts on one device to access the apps owned by the primary account holder.

For now, the new features are exclusive to the Oculus Quest 2, but Facebook plans to bring them to all Quest users “eventually.”

There are a few other caveats to be aware of. Facebook began requiring people to log in to their Quest headsets with their Facebook accounts last year, and that controversial rule still applies to everyone who signs in to one headset. Apps can only be shared by the primary account holder to other accounts logged in to a Quest device.

And not all apps support app sharing just yet. It will work with all new apps in the Quest Store, but Facebook says “a limited number of existing games will not yet be available through App Sharing unless players purchase their own copy.”

android-12-developer-preview-is-available-now-with-many-under-the-hood-updates

Android 12 developer preview is available now with many under-the-hood updates

Google is releasing a developer preview for the next version of Android, Android 12, for Pixel devices today. As is the norm for Google, the very first previews of Android are full of a lot of developer-facing changes. Android 12 has updates to how the OS handles images, video, and future security updates.

It’s also the norm for Google to hold some of the major UI changes in reserve for its Google I/O conference, typically held in May. Although this developer preview does include some changes to the UI for notifications, until we install it we won’t know how closely it will map to the leak we saw earlier this month.

It’s available for Pixel 3 and newer phones but needs to be manually installed by flashing your device. It’s likely nowhere near ready for day-to-day use, but Google is promising that it will continue its beta program for regular users later this year.

Although the point of this first preview is to give developers a jump-start on getting their apps ready for the new version of Android, there are still features that should make a tangible difference to users. Specifically, Android is going to become more adept at handling different types of media.

Google did not provide images of Android 12’s user interface ahead of time. We will update this post with more details and images as soon as we are able.

New media formats in Android 12

There will be a new transcoding layer that will automatically make the HEVC video format work in apps that don’t natively support them. Currently, choosing to shoot in HEVC on an Android phone may mean that third-party apps won’t be able to natively use that video. The new transcoding layer for those apps should let users make the switch with more confidence.

Android 12 will support spatial audio, support MPEG-H, and be optimized for up to 24 channels of audio (up from eight before). It will also make it easier for developers to tie rumble effects to audio.

Google appears to be throwing its weight behind the AV1 Image File Format — otherwise known as AVIF. AVIF is meant to replace JPGs as the de facto image format, offering much better and cleaner compression with fewer artifacts. Netflix in particular has been a big proponent of the format. If AV1 sounds familiar, that’s because it’s an offshoot of the AV1 video format that major tech companies proposed some years back and both Netflix and Google have partially adopted. AVIF also isn’t to be confused with the similar HEIF, which Apple’s cameras have been shooting for some time.

Google says that it does not intend to make AVIF the default image format for the camera app, so this is still just a first step.

Sticking with multimedia, Android 12 will simply do a better job moving different kinds of media between apps. It’s creating a new “Rich content insertion” API that will let you cut and paste or drag and drop multiple kinds of content, including “plain and styled text to markup, images, videos, audio files, and more.”

A leaked look at Android 12. As of publication we don’t know precisely how accurate this is, but it lines up with Google’s description in its blog post.
Image: XDA-Developers

Android 12 interface changes

We will need to install the developer preview ourselves to get a closer look at the changes Google is introducing right now. Its blog post describes what’s new in somewhat general terms. It’s a safe bet that what Google is showing today will be a hint to larger changes due later in the year. Whether those changes really will match up with the leaked screenshots you see above remains to be seen.

Here’s how Google describes the changes it is making to notifications:

We’re refreshing notification designs to make them more modern, easier to use, and more functional. In this first preview you’ll notice changes from the drawer and controls to the templates themselves. We’re also optimizing transitions and animations across the system to make them more smooth. As part of the updates, for apps targeting Android 12 we’re decorating notifications with custom content with icon and expand affordances to match all other notifications.

The app icons do line up with the leaked screenshot above, though, again, that doesn’t necessarily mean that’s what the final version will look like. The “expand affordances” also line up — the downward-pointing caret you can see in the screenshot above would be easier to tap than the current system. Google also notes that it is asking developers to use an API that makes apps open up more quickly in the right spot when a user taps a notification.

Finally, Google says that it is changing how Android 12 will behave when you’re in a full-screen app like a video, a Kindle book, or a video game. Currently, it often takes two gestures to exit out of those apps — one to bring up the UI, another to actually exit out. With Android 12, Google says that it is “changing the default to allow users to navigate their phone with one swipe.”

Changes under the hood

In 2019, Google started updating certain components deep inside the Android OS directly, rather than waiting for carriers to push through a major update. Dubbed “Project Mainline,” it meant Google could issue security updates for critical parts of Android using the Google Play infrastructure. Ever since, it’s been adding more pieces of Android to the Mainline system. Android 12’s big addition to this system is the Android Runtime (ART), a fundamental subsystem for making Android apps run. The aforementioned media transcoder will also become a Mainline module.

Android 12 will have a few privacy and security updates, but they won’t be as prominently visible to users. The WebView engine that third-party apps use will adopt one of Chrome’s more recent cookie settings called “SameSite,” which could help mitigate some tracking. Google says that “more privacy and security features [will be] coming in later preview releases.”

Android recently began requiring apps to pop a notification when it needs to run a background activity — which turns out to be really distracting. In Android 12, Google says it “will be blocking foreground service starts from the background,” redirecting developers to a new API. If one of these background activities can finish up in less than 10 seconds, it may not need to display a notification at all.

Google is also releasing an Android 12 preview for Android TV right away, including giving developers the chance to test their apps on Google’s own Google TV platform.

What’s next for Android 12

Google is releasing the developer preview today, but again, it requires that you flash your device’s system image, so really it’s meant for developers only right now. Google says it will work on a “Pixel 3 / 3 XL, Pixel 3a / 3a XL, Pixel 4 / 4 XL, Pixel 4a / 4a 5G, or Pixel 5 device” or developers can simply run it inside the Android emulator.

There will be a public beta at some point, but expect it to take a few months. And if Google follows its past habits, there will be a more comprehensive look at what’s coming in Android 12 in May (or possibly June).

Last year, Android’s “platform stability” release came in early July, but this year Google is targeting August — the official release usually comes shortly thereafter. That could mean that Android 12 will arrive just a little later in the year than usual.

In the meantime, we and others will be digging in to the developer preview to see what other details we can find. More often than not there are enough hints scattered throughout the code to give us a good idea of Google’s final plans for Android.

apple-tv-app-now-available-on-the-latest-google-chromecast

Apple TV app now available on the latest Google Chromecast

The Apple TV app is now available for Google’s 2020 Chromecast. It was announced in December that Apple’s streaming app, which offers access to its Apple TV Plus originals, would be coming to the awkwardly named Chromecast with Google TV. Starting today, owners of the excellent $50 device can download Apple TV and start using it.

Apple TV originals like Ted Lasso, The Morning Show, and For All Mankind will appear in Google TV’s recommendations and search results. Of note, you’ll also be able to add Apple’s original shows and movies to Google TV’s universal Watchlist. Some bigger streaming services like Netflix have decided against participating in Watchlist in the months since the Chromecast’s release, as they seemingly prefer to keep that sort of functionality inside the app itself. As 9to5Google reported in November, the Google TV mobile app doesn’t even include Netflix recommendations anymore.

Apple TV is also getting Google Assistant integration on Chromecast; you can start watching any of Apple’s originals with a voice command.

In addition to being home to Apple’s original programming, the Apple TV app offers easy streaming of your movie / TV show rentals and purchases from Apple. And as on other platforms, any Apple TV Channel add-on subscriptions you might have — CBS All Access, Showtime, etc. — will be available in the app on Chromecast with Google TV.

Jonathan Zepp, Google’s director of media and entertainment, says that “in addition to Chromecast with Google TV, the Apple TV app will also be available on Google TVs from Sony and TCL.”

amazon-fire-tv-stick-(2020)-review:-just-get-a-4k-model

Amazon Fire TV Stick (2020) review: just get a 4K model

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Amazon’s new Fire TV Stick is a $39.99 streaming dongle that’s aimed at people who haven’t yet made the upgrade to a 4K TV — and don’t intend to anytime soon. It maxes out at 1080p video resolution, but offers support for modern tricks like HDR and Dolby Atmos surround sound. That’s a weird zone to be in when rival products like the Chromecast with Google TV go all-in on 4K for not much more money.

Even Amazon’s Fire TV Stick 4K, which works just fine with older TVs, is only 10 bucks more at $49.99. So the Fire TV Stick (and cheaper Fire TV Stick Lite) are really only recommended if you’re positive your HDTV isn’t going anywhere for a few years to come.

If that’s your situation, you’re definitely getting a more powerful streamer than before. Amazon says the new Fire TV Stick is 50 percent faster than the previous version — but it looks identical on the outside. It’s still a matte black stick that plugs into one of your TV’s HDMI ports. You attach a Micro USB cable to it for power, toss some batteries in the Alexa voice remote, and you’re off and running. This is the same full-fledged remote that comes with Amazon’s pricier streaming devices, so in addition to playback and navigation controls, you get some extra buttons (power and volume) for controlling your TV with it. The Fire TV Stick Lite’s remote doesn’t include those.

The Fire TV Stick’s remote has buttons for controlling your TV power and volume.

The improved performance is noticeable. Amazon’s older Fire TV Stick could sometimes get hung up or slow down when scrolling around or opening apps, but I rarely encountered anything of the sort with this new model. It feels on par with the more premium 4K-capable Fire TV products in terms of speed. Voice searches with the Alexa remote were similarly quick, whether I was searching for a certain show or asking about the weather.

Expect mixed results when it comes to HDR and Dolby Atmos support. In my tests, Prime Video and Disney Plus did a good job getting the most out of the Fire TV Stick’s video and audio specs and regularly delivered both HDR and Atmos, but you’ll find that not all services will serve those with a 1080p stream. Both HDR10 and HDR10+ are supported by the Fire TV Stick and Fire TV Stick Lite, but Dolby Vision is not. Video frame rates of up to 60fps are supported now, compared to the 30fps ceiling on the prior hardware. That’s a nice upgrade for sports and watching video game streams on Twitch.

The Fire TV Stick plugs directly into any available HDMI port.

Amazon’s app selection is excellent, though there is one notable omission: NBCUniversal’s Peacock service still hasn’t been made available on the platform. Everything else, including Apple TV Plus, HBO Max, and other apps, can easily be downloaded. When you set up the Fire TV Stick, Amazon suggests a number of streaming apps to install right off the bat, though the list doesn’t include all the popular favorites. (Everything is easily downloadable after the fact.) Getting the remote configured with your TV’s volume and power controls is also a snap.

The new Fire TV experience

Perhaps more interesting than the new hardware is the overhauled software experience that’s first debuting on the Fire TV stick before arriving on the company’s other devices. Aside from cleaning up and simplifying the main menu navigation — there are now just four tabs to choose between, in addition to your favorite apps — it also introduces multiuser profiles. You can create up to six profiles, and it’s possible to designate them as kid profiles that are limited to age-appropriate streaming content. Each user gets their own personalized viewing history, recommendations, watch list, and live TV preferences. As for apps, you can choose which six apps appear on the main menu and easily get to your others with a click.

The new Fire TV experience still has ads that have nothing to do with streaming.

The Library tab is where you’ll find your purchases, rentals, and watch list. Home is essentially the same as before, giving heavy preference to all things Prime Video (and IMDb TV, which Amazon also owns). The order of rows will dynamically adjust based on your viewing habit, but not to the point where it makes things confusing: your “up next” and recent apps stay up near the top. With the new Find tab, you can dig deeper into dedicated areas for movies, TV, genres, or other categories like “free,” which highlights ad-sponsored streaming channels. (This section is also now where the app store is found.) The last tab is for live TV, which integrates with services like Hulu, Sling TV, and YouTube TV to show a traditional channel guide on-screen where you can quickly access live programming.

But the main frustration of the new Fire TV software remains the same as it was before: there’s an over-abundance of sponsored content. Within a few clicks down on the home tab, I saw a full-width ad banner for Honda trucks and SUVs. And as you progress down the carousels of content, it becomes clear that many of them are sponsored. These are a few I saw as I moved down the Home tab:

  • Pluto TV — free movies and TV shows — sponsored
  • Sponsored: Prime Video Cinema
  • Sponsored: This week on Fire TV
  • Sponsored: Apps and games

Amazon’s content still gets pushed heavily across the software.

This spon-con is interwoven with genuinely useful rows like “movies we think you’ll like” and “top-rated TV shows,” so it’s not egregious or enough to ruin the overall experience. You could also argue that Amazon is just being more transparent and obvious with its sponsored sections, versus competitors who might mix them in alongside general algorithm recommendations. But it still leaves you with the feeling that there’s a lot of advertising real estate for sale throughout the Fire TV experience.

The new Find tab does a better job than the Home tab at aggregating TV shows and films from your various subscriptions — not unlike what Google tries to accomplish with its Google TV software. Amazon was one of the first to push the idea of prioritizing content over a more app-centric layout (like what’s on a Roku or Apple TV), but in some ways Google has already pulled ahead. On Fire TV, it’s never clear which service you’ll be watching content through until you click into a title. Google does a better job making clear what’s coming from where right on the main menu. But to Amazon’s credit, there are helpful filters for things like “free to me” and “rent or buy” to help you whittle down the selection.

The all-new Find tab makes it quick to find content that’s free to watch.

When you’re browsing around, this new Fire TV experience all feels very familiar. Amazon might have switched up the home screen, but on the whole, this isn’t a drastic makeover. I like how on the title page for any show or movie, it’s very quick and convenient to scroll through other things that the cast has appeared in. And you still get the handy “more ways to watch” to see where else you can stream something, with existing subscriptions and ad-sponsored services given preference above paid options.

But some areas of the interface still need refinement. For example, I got a notification that said “some content is provided by Verizon” with a disclaimer that the company might collect viewing data — with no indication of which app the notification was actually for. I assume it was for one of the live news services, but there was no confirmation that it was.

The new Fire TV experience will come to other products in March. It’s definitely an improvement over what was there before, and the profile options will prove useful for parents and people with shared living spaces. It’s available first on the Fire TV Stick, but I don’t think that’s reason enough to get Amazon’s $40 player.

I’m sure Amazon has all the data in the world to show that this product makes sense, but buying a 1080p streaming device in 2021 seems ill-advised. This feels like something Amazon should just be giving away to Prime subscribers as a freebie. You’d be much better off in terms of future-proofing by spending extra — not much extra, really — for the Fire TV Stick 4K if you constantly stream from Prime Video and will put the remote’s Alexa capabilities to use. If you’re not big on Amazon’s ecosystem, then something like the new Chromecast or a Roku streamer would be a more sensible buy. The latest Fire TV Stick is faster than before and comes with sleeker software, but it’s still not cut out for a 4K streaming world.

Photography by Chris Welch / The Verge

panasonic-rz-s500w

Panasonic RZ-S500W

Our Verdict

Provided they fit, Panasonic’s most premium true wireless earbuds prove classy options

For

  • Expansive detailed presentation
  • Excellent noise cancelling
  • Superb touch controls

Against

  • Fit could be an issue

Panasonic is a name more readily associated with quality TVs and Blu-ray players, but the firm has finally moved into the highly competitive true wireless earbuds market with two pairs. The more expensive of those, the Panasonic RZ-S500W, feature noise-cancelling technology (unlike the other, more affordable RZ-S300W) and are the model we have on test here.

As you might expect from a product by a major consumer electronics brand like Panasonic, the RZ-S500W’s spec sheet is pretty comprehensive. It includes Dual Hybrid Noise Cancelling Technology achieved through use of feedback coupled to analog and digital processing; an Ambient Mode to amplify surrounding noise when the time is right; twin beamforming microphones to increase the clarity of voices and reduce noise during calls; and a total of 19.5 hours of playtime with noise-cancelling activated (6.5 hours from the buds, 13 from the charging case). 

The RZ-S500W initially launched at £169 ($199), but already that asking price has been reduced so it now hovers around the £100 ($150) mark. Should the competition be worried? We’re about to find out.

Comfort

(Image credit: Panasonic)

The smooth, matte plastic earpieces and their case resist smudges from our fingerprints well. The case is pocketable and features a premium-feel set of three white LEDs for battery life. The magnets to keep the lid shut are perhaps a little weaker than we’d like, but provided you keep it in your bag or your pocket the earbuds should be fine. 

Inside each earpiece is an 8mm Neodymium driver, and the housings feature metallic accents around the circular top surface of each unit. Part of this visual flourish is a blue LED light, which flashes periodically when the headphones are paired and red when the buds are charging. At 21mm across and 31mm long, the housings are on the larger side, protruding a little from the ears when worn. The neck of each is angled ergonomically, but it is also fairly long – a consideration for those who aren’t used to more intrusive in-ears. 

Five sizes of good-quality ear tips are supplied and easy to switch. However, even after downsizing from the standard size, the RZ-S500W aren’t the most secure pair of in-ears we’ve come across – even a brusque walk can be enough to knock one of the earpieces loose. Obviously, not getting a good seal will affect the sound presentation for dynamics, bass and detail, too, so it’s worth spending the time to get the fit right.

Build

(Image credit: Panasonic)

We download the Panasonic Audio Connect app, which offers initial prompts to help pair the headphones for the first time. Although the app doesn’t look particularly slick or new, it functions well and never crashes during testing. 

On the app’s homepage, you can view your headphones and the battery life remaining in each earpiece. Below this are two tabs labelled ‘Ambient Sound Control’ and ‘Sound Enhancement’. Click on the former and you get two sliding controls to select the noise cancelling and ambient sound levels, plus a toggle to turn them off entirely. The latter pulls up four options: ‘Bass Enhancer’ and ‘Clear Voice’ sound profile presets, an ‘Equaliser’ tab with five sliders to tweak the sound, and an ‘Off’ toggle to listen at neutral. 

Along the bottom of the screen, you can see the current listening volume, which is a useful touch, and in the top right is an Alexa icon. Tap it and, provided you’ve downloaded the Alexa app, you can add the RZ-S500W as accessories. Doing this means that long-touching the left bud now offers a direct line to Alexa, rather than the Siri default on our iPhone. 

Other neat features include a USB-C quick-charge so that a 15-minute re-juice can deliver 70 minutes of playback, even with noise cancelling deployed. An IPX4 rating means that the earpieces should be able to handle a rainy day, too.

The twin beamforming mics ensure clear calls throughout our tests. The Bluetooth 5.0 connection is solid, though it’s worth noting that the superior aptX and aptX HD Bluetooth codecs aren’t supported. 

(Image credit: Panasonic)

Touch capacitive panels on each bud are possibly the most responsive and intuitive we’ve tested within an in-ear design. They never fail to respond to our touch, but they also seem to realise when we’re simply adjusting them in our ears rather than pressing for a response. 

Play, pause and volume control are done with the left earpiece; track skipping with the right. Touching the right earpiece for two seconds scrolls between the three main noise cancelling profiles (ambient sound, noise cancelling and off), but these can be further customised in the app depending on the amount of noise-cancelling or background noise you’d prefer. It’s refreshing to find on-device controls as reliable and user-friendly as these.

The noise cancelling is exceptionally good, too – so good in fact that with the noise cancelling slider set to max, we actually feel a little disorientated when standing outside near a busy road. This isn’t a criticism of the RZ-S500W – some people experience low-level balance issues when using noise-cancelling headphones – but it’s a sure sign that consistent external sounds are being largely eliminated, especially at lower frequencies.

We find the ambient sound profile just as effective, and because the touch capacitive controls are so good it is quick to deploy them without reaching for your phone. There’s no auto-off wearer detection, but at this level and with these notable talents, the RZ-S500W look impressive value for money.

Sound

(Image credit: Panasonic)

Setting all sound enhancements to neutral, we stream Eric Clapton’s Cocaine on Tidal. Slowhand’s bassy guitar riffs have ample space to shine within the spacious and cohesive mix. This particular track always makes us think that Clapton didn’t want his vocal to take centre stage, and the RZ-S500W oblige, paying his lyrics just enough attention to resonate without any hint of muddying the guitar. Before You Accuse Me is a greater test of the Panasonics’ treble frequencies and it’s a clear, agile and sparkling performance. 

Switching to DJ Snake’s Taki Taki (a Tidal Master), we find agility through the low end and textured vocals across the frequencies. In direct comparison, even the Award-winning Cambridge Audio Melomania 1 suffer marginally for detail. The reggaeton track starts off quietly, almost as if played in a tunnel, and the Panasonics easily match the Cambridge Audios for the nuanced build through the intro. 

Our playlist continues to Daddy Yankee and Snow’s Con Calma and the Panasonics continue to time well, with a sensible dollop of energy through the rise and fall of each beat. The sound is refined, clear, agile and never harsh. If we’re really nitpicking, it might err on the side of subtlety over fun – but it never underplays our music’s meatiness and excitement. 

We stream Lascia Ch’io Pianga from Handel’s opera Rinaldo, and the piano feels nicely three dimensional beside a clear bass with plenty of depth. When the emotive build of the keys comes in – the kind of musical passage that heightens our emotions – we hear that marginal cautiousness in terms of dynamic build. Again, at this price, it almost feels churlish to mention it.

As we move on to Fractals (Truth 4) by Jessica Moss, the snaking, skulking build of the strings is as impactful through the RZ-S500W as it can be at this level. We sample the same track through the more affordable, also Award-winning Earfun Air, and there is plenty of difference in terms of nuance and detail. The Earfuns present a zealous sound with plenty of snap, but the Panasonics offer an extra ounce of detail and transparency. At this level, spending just a little more can often pay dividends, and that’s certainly the case here.

Verdict

At their original asking price, these Panasonic true wireless earbuds faced plenty of tough competition in the true wireless market. However, with the price having dropped considerably, their noise-cancelling, performance, touch-capacitive controls, in-app features and general build quality are nothing short of superb for the money.

The Panasonic RZ-S500W feel like a far more expensive product, because it is. The bottom line is that the sound here is as detailed, accurate and transparent as this money can currently buy in a true wireless design. Just make sure they suit your ears.

SCORES

  • Sound 5
  • Comfort 4
  • Build 5

MORE:

Read our guide to the best true wireless earbuds

Read our Cambridge Audio Melomania 1 review