robinhood’s-in-better-shape-than-it-looks

Robinhood’s in better shape than it looks

Illustration by Alex Castro / The Verge

Never mind the House hearing, the company’s full steam ahead

So here we are: about to have a hearing about GameStonk. Robinhood CEO Vlad Tenev is going to have to explain himself tomorrow. What happens next for Robinhood?

Perhaps you recall last month, when GameStop stock shot up by as much as 500 percent, hitting a peak of $483 on January 28th, thanks largely to memes and a shitposting finance subreddit. (I’m sure there will be entire academic books written on r/WallStreetBets. There is a paper already.) Many of the retail traders involved in the GameStop buying frenzy were using Robinhood, and the company became part of the meme — even though it had to limit trades on GameStop. The run-up had a populist theme: the little guys were gonna show the hedge funds; they were gonna make those dang short-sellers pay. The GameStop meme was a ton of free publicity for Robinhood, though the public outcry about limited trades means the House of Representatives is now inquiring.

The House Financial Services Committee is going to have a hearing! This will be fun political theater, but it’s unlikely to have any kind of serious outcome. That’s probably why Robinhood is still planning to go public this year. Robinhood topped Apple’s mobile app store for days, and more than half a million people downloaded it, CNBC reports.

“They actually have an incredible opportunity with new users right now,” said Catherine Lamberton, a professor of marketing at the University of Pennsylvania’s business school, Wharton. The GameStonk saga is actually evidence that Robinhood has changed power dynamics in the market, she said. “They have an opportunity to keep growing with this.”

Sure, Robinhood limited GameStop trading near the peak, enraging some of its customers. But in March 2020, during the pandemic-related market crash, you may recall Robinhood had three major outages in a little more than a week. In some ways, this makes sense: Robinhood is a startup, and it was having a painful growth moment. At the time, Tenev and his co-CEO Baiju Bhatt chalked that failure up to “stress on our infrastructure.” They hadn’t predicted an event of that scale — and hadn’t planned for it.

Of course, the more famous service outage didn’t happen until January 2021, but the basic contours are the same. Robinhood hadn’t planned for an event of that scale, and when the clearinghouses raised their cash requirements, whoopsies! If this had been Twitter, there would have been a fail whale. People get mad enough when social media networks go down — but this is money. Even so, what happened last March, and again around GameStop, fit into a larger pattern of tech startup behavior.

“This is a normal startup thing,” said Lana Swartz, an assistant professor of media studies at the University of Virginia and author of New Money: How Payment Became Social Media. Essentially, the move is to bring a platform to market, get it to scale, and worry about everything else later.

A lack of customer service is expected in social media companies, Swartz said. “But as Silicon Valley companies are trying to take over more and more parts of our life, that modus operandi — ‘Sorry, we don’t work now and you signed the terms of service, so it’s on you! You consented to this!’ — that way of doing things isn’t going to cut it,” Swartz said. That’s why the most interesting questions at the hearing are likely to be about the terms of service agreement, not hedge funds, short-sellers, or payment for order flow.

The question here is what small investors were led to believe and what actually happened, said Anat Admati, a professor of finance and economics at the Stanford School of Business. Robinhood does say in its terms of service that it can decline trades — but how many of its users read the terms of service? “The broader issue is that we agree to all kinds of things online,” Admati said in a telephone interview.

What’s more, with complex financial transactions, “we’ll work out the details later” is difficult to pull off, Lamberton said. “This isn’t an area where one can dabble,” she said. Lamberton wants to know how Robinhood might handle a similar mass retail event in the future: is it its goal to never let the GameStop situation happen again? Or would it instead figure out how to let mass retail events occur without its own internal system capsizing? “That decision will change their platform and also how they fit with Wall Street,” she says.

There are a lot of free things online, and the question is always how they make money, Admati said. In Robinhood’s case, that will be one of the subjects House politicians are likely to dive into — a controversial practice called “payment for order flow.” This allows market makers to bundle trades and make money through arbitrage. It could also theoretically let banks front-run retail investors, a practice which is illegal. Also, as Bloomberg’s Matt Levine notes: “The wholesaler is ordinarily filling your order at a price that is better than what’s available in the public market, so ‘front-running’ — going out and buying on the stock exchange and then turning around and selling to you at a profit — doesn’t work.”

The guest list suggests this is where we will focus. There is, first of all, Citadel Securities, which does payment for order flow for brokerages that include Robinhood. There is Melvin Capital, a hedge fund that was fabulously successful last year and had to be bailed out this year due in part to its GameStop short positions. Citadel, a hedge fund, bought a stake. To make matters more confusing, Citadel and Citadel Securities are not the same thing, though they were founded by the same guy, Ken Griffin.

The thing about payment for order flow is that Robinhood makes money when people make more trades. The company sends push notifications about positions you own, and you can set up custom price targets if you like to receive more. This is only a problem for Robinhood’s users; in general, day traders mostly don’t make money.

This is particularly true for Robinhood, actually! During “herding events” like GameStonk, when Robinhood traders crowd into a stock, “large increases in Robinhood users are often accompanied by large price spikes and are followed by reliably negative returns,” the authors of a study on Robinhood users write. Another paper views Robinhood traders as, essentially, noise.

Focusing on a hedge fund conspiracy is missing the point. Robinhood and Citadel Securities make money when people trade. It is reasonable to ask whether to limit push notifications that might prompt people to impulse-trade.

We will also hear from the Reddit representatives, CEO Steve Huffman and r/WallStreetBets user Keith “DeepFuckingValue” Gill, also known as Roaring Kitty on YouTube. I imagine this will be about day trading, and someone will have to explain r/WallStreetBets, which: good luck! I hope Gill wears his formal headband.

It’s possible Tenev will have a disastrous performance, setting Robinhood up for a world of hurt. But the questions focused on payment for order flow, hedge funds, and whether short-sellers are evil (they aren’t!) will miss the Silicon Valley thing. Part of the problem was the terms of service agreement itself — no one reads them. Robinhood absolutely had the right to restrict trades, and furthermore, Robinhood is not liable for service failures regardless of cause, including those caused by software malfunctions. There is also an arbitration clause.

What I’m getting at here is that Robinhood doesn’t have to change anything. It’s scaling rapidly. Users have agreed it can have whoopsies whenever it likes. Robinhood makes money regardless of whether its users do. Disputes go to arbitration, not court. Investors are piling in. If Tenev can ride out this hearing (and perhaps a similar one from the Senate), he’s in an excellent position for an IPO. All he has to do is let the politicians get their soundbites and not say anything horrible, and he wins.

Robinhood ran a Super Bowl ad celebrating its customers. If that’s not confidence, I’m not sure what is.

how-to-get-more-space-in-your-google-storage

How to get more space in your Google storage

For many of us, Google storage is the modern-day hard drive. It’s the place where our most important thoughts, documents, and memories reside. But just like with a traditional hard drive, the space isn’t infinite, and running out of room can be a real problem.

By default, Google gives you 15GB of space to use for everything associated with your account. (If you have a paid G Suite account, your limit’s likely higher.) That includes content connected to Gmail, Google Drive, and all Google Photos saved after June 1st. Needless to say, data adds up fast.

You can check your current storage status by visiting this page, and if push comes to shove, you can purchase more space there, too, for as little as $2 a month for an extra 100GB. But shelling out more money might not be necessary. A quick round of old-fashioned housekeeping could be enough to clear away your virtual cobwebs and give yourself ample room to grow. Here’s how to do it.

Delete Drive debris

Google Drive is a common place for space-sucking files to build up and wear down your quota, but tidying things up doesn’t take long.

  • Open this link, which will show you a list of all of your Drive files sorted by size with the largest items at the top
  • Look through the heftiest offenders and delete anything you no longer need
  • Click the gear-shaped icon in Drive’s upper-right corner, and select “Settings,” followed by “Manage Apps”
  • For any apps that have a note about hidden data, click the gray “Options” box to the right, and select “Delete hidden app data”

For any apps that have a note about hidden data, click the gray “Options” box to the right, and select “Delete hidden app data.”

Apps associated with your Google Drive storage can sometimes have hidden data, but all it takes is a couple of clicks to remove it.

  • Open your Drive Trash folder and click on the “Empty trash” link at the top of the page

Free up Photos storage

Unless you currently have a Pixel phone (in which case, you will, for now, keep the unlimited “high quality” option), as of June 1st, 2021, every photo and video backed up to Google Photos is going to count against your Google storage. If you’ve been saving photos at their original sizes, you can free up tons of space by converting them to Google’s “high-quality” option, which compresses images down to 16MP and videos to 1080p (a change that’s unlikely to be noticeable for most people and purposes).

  • Go to the Photos settings page, and select “High quality (free unlimited storage)”
  • When you make that selection, you’ll be asked whether you want to switch to the “high quality” format and compress your existing photos. If there are any photos you don’t want to compress, click on the “Learn how to keep original files” link for instructions on saving those photos to your device.

When you switch to “high quality,” you can also compress the rest of your Google Photos content.

Say goodbye to Gmail junk

Emails don’t take up a ton of space, but you know what does? Attachments. Odds are, you’ve got plenty of old attachments sitting in your Gmail account that you don’t really need.

Here’s how to address that:

  • Go to the Gmail website and type “has:attachment larger:10M” into the search box at the top
  • Identify any messages with disposable attachments and delete them. (There’s no great way to get rid of an attachment without also deleting the associated email, unfortunately, but you can always forward a message back to yourself and manually remove the attachment before axing the original.)
  • Open your Spam folder, and click the link to “Delete all spam messages now”
  • Open your Trash folder, and select “Empty Trash now” to send everything away for good

Feeling lighter is liberating, isn’t it?

Update February 17th, 2021, 10:37AM ET: This article was originally published on March 19th, 2019. The information on Google Photos has been updated.

ecobee-adds-baby-monitoring-features-to-its-smartcamera

Ecobee adds baby monitoring features to its SmartCamera

Ecobee has updated its SmartCamera home security camera with a few new features that make it easier to use as a baby monitor. The new Baby Monitor mode, which is enabled during setup of the camera, adjusts the camera’s settings to dim the LED lights on the front, makes it harder to accidentally enable the camera’s Siren alarm, and, perhaps most importantly, adds an audio-only streaming option that lets you continue to listen for disruptions even if you switch to a different app or lock your phone.

Using a home security camera as a baby monitor is hardly a new idea, but this is the first one to my knowledge that actually makes it easier to do so. While traditional video monitors provide an always-on feed to a dedicated screen, home security cameras require the use of your phone and an app, which can be slow to load and cumbersome to use. Ecobee’s audio streaming mode effectively turns the camera and your phone into an always-on audio monitor, from which you can then tap into the app to check the video feed when you hear a disturbance.

The SmartCamera is also compatible with Apple’s HomeKit platform (including HomeKit Secure Video) and Amazon Alexa, which allows you to view the video feed from an Echo smart display or the Home app on an iOS or macOS device. Ecobee’s dedicated app is the only way to access the audio monitoring and other dedicated features such as pan and zoom on the SmartCamera, however.

The baby monitoring features for the SmartCamera include dimmed LED lights and an audio streaming mode.
Image: Ecobee

One thing the new baby monitor features don’t specifically address is the security concerns inherent with aiming an internet-connected camera at your baby’s crib. There have been numerous accounts of security cameras being accessed by an unauthorized user and children’s privacy being violated through the camera, speaker, and microphone. Ecobee does have two-factor authentication for its accounts, which helps prevent these kinds of attacks, but that might not be enough comfort for some parents.

Ecobee notes that you can switch between the baby monitoring (which disables some of the home security features of the camera) and the standard security camera modes at any time, so once you no longer have the need for a baby monitor, you can repurpose the camera elsewhere in your home.

In addition to the new baby monitoring features, Ecobee is also now selling a bundle that includes a SmartCamera and a SmartThermostat for $299.99. The SmartCamera is available separately for $99.99.

google-maps-will-now-let-you-pay-for-public-transportation-and-parking-through-its-app

Google Maps will now let you pay for public transportation and parking through its app

Google Maps is adding a couple of new useful features: the ability to pay for parking or buy a train ticket right from the app.

Google Maps is integrating two mobile parking payment services into its app, Passport and ParkMobile. Both offer the ability to find, pay for, and replenish parking meters or parking lot fees through a smartphone app. Now, those features will also be available in Google Maps. According to the company:

Simply tap on the “Pay for Parking” button that appears as you near your destination. Then enter your meter number, the amount of time you want to park for, and tap “Pay.” Need to add more time to your meter? Easily extend your parking session with just a few taps.

The ability to pay for parking in Google Maps will be available in 400-plus cities in the US, including Boston, Cincinnati, Houston, Los Angeles, New York, Washington, DC, and more, Google said. Android phone users will get the feature first, with iPhone owners soon to follow.

Paying for public transportation will work much in the same way. If you are searching for transit directions in Google Maps, you’ll see an option to purchase tickets appear alongside your results. Similar to the pay for parking feature, customers will need to have a Google Pay account linked to a valid credit or debit card to make the transaction.

Then, customers can use their phone — either in a tap-to-pay situation or by showing a digital ticket to a conductor — to ride public transportation. And in places like the San Francisco Bay Area, customers will be able to buy a digital Clipper card directly from Google Maps. The feature will be available to use in over 80 transit systems around the world, Google says.

A number of transit agencies around the world have modernized their fare collection methods to include contactless or tap-to-pay mediums like Google Pay and Apple Pay. Some that rely on weekly or monthly passes, like London’s Oyster card or San Francisco’s Clipper card, have also started working with Apple and Google Pay to integrate those payment passes in their apps.

It’s the latest feature in Google Maps’ ongoing effort to make itself more user-friendly for commuters and transit riders. In 2019, it added new transit crowdedness predictions, allowing customers to see how crowded their bus, train, or tube is likely to be before heading out on their commute. It also added a feature that pairs transit directions with biking and ride-sharing options so customers can get directions using a variety of transportation modes.

Google isn’t the only tech giant attempting to appeal to transit riders. Uber and Lyft have both recently started integrating transit directions into their respective apps. Customers who live in Denver can even purchase train tickets using their Uber account. Both companies are building sophisticated algorithms that rely on reams of data from transit agencies pertaining to routes and schedules. Moreover, it’s a race among tech giants to become a one-stop shop for transportation.

how-to-check-how-much-free-google-storage-you-have-left

How to check how much free Google storage you have left

It seems like the days of free apps are slowly grinding to a halt. Just recently, password manager LastPass announced that it was drastically limiting the usefulness of its free app, and now, Google has sent out emails reaffirming that it is ending its free unlimited photo storage policy:

Starting June 1, 2021, all new photos and videos backed up in High quality and Express quality* will count toward the free 15 GB of storage that comes with your Google account or any additional storage you may have purchased, the same way other Google services like Google Drive and Gmail already do.

While this isn’t a surprise — Google announced its new policy back in November 2020 — it is still depressing to be reminded of the upcoming storage crunch. Of course, until June 1st, you can still add as many “high quality” photos as you like, so if you’re planning to upload a lot of old photos, this is the time to do it. Meanwhile, though, you may want to figure out just how much space you’re already using, so you can figure out if you need to upgrade. It’s not difficult, and there are several ways of doing it:

  • Go to this page, and you’ll see a breakdown of how much storage you’re using and how it’s been divided between Google Drive, Gmail, Google Photos, and your device backup. (Note: how the page looks may vary, depending on the type of Google account you have.)

Google will let you know how much storage space you have left and what it’s being used by.

  • You can also see how much storage you have left by going to your Google Drive page and looking at the Storage statistic showing at the bottom of the left-hand column
  • Google has also created a page that estimates, based on your current usage, how long it will be before you need to increase your storage. You can find it here.

Once the June 1st deadline has passed, Google says it will send reminders when you’re nearing your limit. It also intends to provide a tool that will identify what it calls “dark, blurry, and otherwise unwanted content.”

Now that you know how much space you have left, you can try to figure out what you want to do next. If you’re getting close to your limit, do you want to pay Google for more storage space? (Prices start at $1.99 per month for 100GB.) Find a different service to store your photos? It’s up to you.

One word of advice: before you do anything else, try to get rid of any old, unwanted, or duplicate files that are hanging around in your Google storage. You’d be amazed at how much space you might save.

epic-games-brings-apple-fight-to-the-eu-with-new-antitrust-complaint

Epic Games brings Apple fight to the EU with new antitrust complaint

Fortnite developer Epic Games has made a formal antitrust complaint about Apple to the European Commission, the company announced today. Epic alleges that Apple’s “carefully designed anti-competitive restrictions” have “completely eliminated competition in app distribution and payment processes.” It says this leads to consumers playing higher prices, and gives Apple too much control over developers on its platform.

The complaint is the latest legal action taken by Epic in its ongoing dispute with Apple. The developer has criticized Apple’s control over software distribution with the App Store, as well as its policies around payments, which often result in Apple taking a 30 percent cut of in-app purchases. Epic CEO Tim Sweeney has called this 30 percent cut a “tax,” and Epic claims Apple’s policies give its own services an unfair advantage over other iOS developers. In November, Apple said it would reduce its App Store commission rate to 15 percent for any developer that earns less than $1 million in annual revenue, in an apparent response to pressure from developers and regulators.

In its announcement, Epic Games said it’s not seeking damages from Apple in the EU. Instead, it says it wants “timely and effective remedies” to address what it claims are Apple’s anti-competitive practices. “We just want to see prohibition on these platform companies using their control over the hardware to exert control over secondary markets and force them to compete on equal terms with every competitor,” Epic CEO Tim Sweeney told The Financial Times when asked what these remedies should include.

Epic’s dispute with Apple erupted last summer when the developer attempted to circumvent Apple’s 30 percent cut on in-app purchases in Fortnite. Apple responded by removing the popular game from its App Store, only for Epic Games to file a lawsuit in response. Epic has subsequently launched legal proceedings in Australia, and earlier this year complained to the UK’s antitrust tribunal about Apple’s actions. Epic Games and Apple are due to meet in court in May, according to the FT.

As well as challenging Apple, Epic also sued Google after it removed Fortnite from Android’s Google Play Store.

Responding to Epic’s latest filing, Apple told Bloomberg that Epic had intentionally violated its App Store policies, and that these “apply equally to every developer and protect customers.” It said Epic’s actions “made pawns of customers, and we look forward to making this clear to the European Commission.”

Epic’s new complaint follows the EU’s announcement last year that it has opened a formal antitrust investigation against Apple over its App Store and Apple Pay practices. The EU is concerned that Apple’s policies stifle and distort competition in cases where Apple’s own services compete with other developers on its App Store. Messaging app Telegram has also complained to the EU about Apple’s policies, demanding that it allow users to download software outside of the App Store.

soundboks-claims-it-just-released-the-world’s-loudest-portable-speaker

Soundboks claims it just released the world’s loudest portable speaker

(Image credit: Soundboks)

Soundboks, a Danish company that started out by crowdfunding, says that it has built the world’s loudest portable wireless loudspeaker, which it claims can deliver 126dBSPL. 

When considering this measurement, it’s worth noting that the company doesn’t state the distance from the loudspeaker at which this sound pressure level was measured, nor the frequency at which it was measured, nor a bandwidth over which it might be delivered.

  • Best portable outdoor loudspeakers

According to Forbes magazine, Hjalte Emilio Wieth, Jesper Theil Thomsen, Christoffer Nyvold and five of their friends built battery-powered speakers in a garage to satisfy orders ahead of the Roskilde music festival in 2015.

Afterwards they raised $870,000 on Kickstarter and $2.5 million from investors including Matthew Bellamy (Muse) and Tue Mantoni (a former CEO of Bang & Olufsen).

(Image credit: Soundboks)

The latest ‘3’ version of the Soundboks uses three Class-D amplifiers, each rated at 72-watts continuous per channel, to drive two 254mm bass/midrange drivers and a 25mm compression tweeter via a 2.5-way crossover. 

The amplifiers (built by Merus Audio) are powered by a single 12.8V, 7.8Ah Lithium Iron Phosphate (LiFePO4) battery that Soundboks claims will enable 40 hours of playback at mid-volume or five hours at full volume. 

The company says the battery can be fully recharged in 3.5 hours. Extra plug-in battery packs are available so you don’t have to waste time recharging. Bluetooth is 5.0 with Soundboks claiming “lower latency stereo performance” through the use of SKAA Audio’s Pro SKAA circuitry.

  • Best outdoor speakers 2021: portable, wireless, waterproof

(Image credit: Soundboks)

“We have finally created the speaker we always wanted,” says Thomsen. “Over the past four years we’ve been integrating community feedback with the vision of the speaker we have always wanted to build; the result is the new Soundboks. We were very focused on creating an unmatched sound experience, wireless connectivity and battery life were critical for that.”

(Image credit: Soundboks)

Up to five individual Soundboks 3’s can be interlinked, so there’s a free app that allows you to specify whether a specific unit will handle the left or the right channel, or operate in mono. The app also allows you to equalise the sound to your own preference, or use one of Soundboks’ own sound modes: Bass+, Power, or Indoor. 

In addition to Bluetooth, there are two mic/line inputs (XLR, 6.35mm phone) and a 3.5mm stereo input. There is also a 3.5mm stereo output jack for physical linking to completely eliminate latency when operating multiple units.

Available now, the Soundboks 3 (also known as ‘The New Soundboks’) sells for £815 $999, AU$1599.

  • Best portable bluetooth loudspeakers